cynthia Dean

Red Lobster Restaurant

04.2022 - Current

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Crafted and served a variety of cocktails, ensuring quality and consistency.
Managed bar inventory and supplies, minimizing waste through efficient stock management.
Provided exceptional customer service by engaging guests and addressing inquiries promptly.
Trained new bartenders on standard operating procedures and drink recipes to enhance team performance.
Implemented new drink specials, contributing to increased customer interest and satisfaction.
Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
Developed strong relationships with regular patrons, fostering loyalty and repeat business.
Served high customer volumes during special events, nights, and weekends.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.