Cynthia Truong
Nashville
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Sam's Place Bar & Grill
Nashville, TN
03.2026 - Current
- Collaborated with team members to enhance workflow efficiency during peak hours and special events.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Vibes Bar and Lounge
Nashville, TN
01.2024 - 10.2025
- Managed multiple tables efficiently, coordinating orders and maintaining clear communication with kitchen staff.
- Delivered exceptional customer service, ensuring positive dining experiences and fostering guest loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Amazon Fulfillment Associate
Amazon Warehouse
09.2023 - 05.2024
- Scan products and place in appropriate bins to be picked for distribution.
- Maintain impeccable stow rate and takt time well above other associates.
- Placed problem merchandise aside and relocated to correct department to ensure they are problem-solved in a timely manner.
Server
Bar Louie
Murfreesboro, TN
04.2022 - 05.2023
- Handled cash and credit card transactions and balanced cash drawer at the end of each shift.
- Worked as part of a team to keep the dining room clean and organized during busy hours.
- Served food and beverages while maintaining high quality customer service.
- Communicate effectively with kitchen staff and other serving staff to ensure efficient operation of kitchen and dining.
Server
Toot’s
Murfreesboro, TN
05.2017 - 08.2017
- Handled cash and credit card transactions and balanced cash drawer at the end of each shift.
- Worked as part of a team to keep the dining room clean and organized during busy hours.
- Served food and beverages while maintaining high quality customer service.
- Communicate effectively with kitchen staff and other serving staff to ensure efficient operation of kitchen and dining.
Server
Hooters
12.2016 - 03.2017
- Handled cash and credit card transactions and balanced cash drawer at the end of each shift.
- Worked as part of a team to keep the dining room clean and organized during busy hours.
- Served food and beverages while maintaining high quality customer service.
- Communicate effectively with kitchen staff and other serving staff to ensure efficient operation of kitchen and dining.
Education
Upper secondary education - High school or equivalent
Denham Springs High School
05.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Food running
- Table bussing
Certification
- Driver's License
- TABC Certification
Timeline
Server
Sam's Place Bar & Grill
03.2026 - Current
Server
Vibes Bar and Lounge
01.2024 - 10.2025
Amazon Fulfillment Associate
Amazon Warehouse
09.2023 - 05.2024
Server
Bar Louie
04.2022 - 05.2023
Server
Toot’s
05.2017 - 08.2017
Server
Hooters
12.2016 - 03.2017
Upper secondary education - High school or equivalent
Denham Springs High School