Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Damaris Padilla Rocha

Damaris Padilla Rocha

Memphis

Summary

Experienced in delivering excellent customer service with strong communication and teamwork skills. Bilingual in English and Spanish, with proven ability to adapt quickly to new environments. Eager to contribute to team success while continuing to grow professionally. Brings a positive attitude and Commitment to learning, consistently striving to perform at my best in every situation.

Motivated and dependable individual with strong active listening skills. Known for understanding people's needs, maintaining clean and organized spaces. Also delivering care that makes people feel supported, respected, and confident.

Overview

2
2
years of professional experience

Work History

Shift Leader

Customer Service
Memphis, TN
09.2025 - 02.2026
  • Supervised daily operations to ensure exceptional customer service delivery.
  • Responded to calls to assess and fulfill customer needs promptly.
  • Managed signing of necessary forms to ensure compliance with operational procedures after store activities.
  • Executed nightly store closing tasks, including thorough cleaning and locking procedures to prepare for the following day.

Teacher’s Assistant

Helping Hands, Etc
Memphis, TN
08.2025 - 01.2026

Facilitated organization of educational materials and grading processes for teacher. Provided academic support to students, enhancing their learning experience. Collaborated with teacher to identify and address classroom needs effectively.

  • Supported classroom maintenance and upkeep, organizing books, and materials.

Cashier

Customer Service
Memphis, TN
04.2024 - 12.2025
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained organized cash register area, ensuring cleanliness and compliance with safety standards.
  • Assisted in training new cashiers on operational procedures and customer interaction techniques.
  • Handled cash management tasks, including daily reconciliation of cash drawer balances.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Douglass High School
3200 Mt Olive Rd Memphis TN 38108

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service
  • Teamwork
  • Effective communication
  • Dining customer service
  • Attentive listener
  • Supportive interaction

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Leader

Customer Service
09.2025 - 02.2026

Teacher’s Assistant

Helping Hands, Etc
08.2025 - 01.2026

Cashier

Customer Service
04.2024 - 12.2025

High School Diploma -

Douglass High School
Damaris Padilla Rocha