Dameon Mclaughlin
Erwin,TN
Summary
Adept at enhancing warehouse efficiency and team collaboration, I significantly reduced stock discrepancies at HSN Distribution Center. My expertise in forklift operation and problem-solving abilities led to streamlined inventory management and increased customer satisfaction. Recognized for professionalism and attention to detail, I consistently deliver high-quality outcomes.
Diligent Stock Manager with solid background in inventory management and logistical coordination. Successfully maintained optimal stock levels and streamlined supply chain operations for enhanced efficiency. Demonstrated proficiency in team leadership and problem-solving to ensure smooth warehouse operations.
Experienced with diagnosing and repairing variety of equipment. Utilizes technical skills to ensure timely and efficient repairs. Knowledge of troubleshooting methods and preventive maintenance.
Professional repair technician with solid experience in diagnostics, maintenance, and repair of various equipment. Strong focus on team collaboration and achieving results, adapting to changing needs with reliability. Skilled in troubleshooting, electrical systems, and mechanical repairs, ensuring operational efficiency and safety. Known for practical problem-solving, effective communication, and steadfast work ethic.
Professional technician with strong track record of maintaining and repairing diverse equipment. Known for reliability and adaptability, contributing to team success and meeting dynamic workplace needs. Expertise in diagnostics, problem-solving, and ensuring operational efficiency.
Overview
10
10
years of professional experience
Work History
Stock Manager
Food City
11.2024 - Current
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
DoorDash Contractor
DoorDash
01.2024 - 11.2024
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Detailer
Johnson City Nissan
05.2024 - 08.2024
- Washed cars and trucks daily for auto dealership.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Inventory Management Specialist
HSN Distribution Center
08.2023 - 11.2023
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
- Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
- Facilitated smooth transitions during mergers or acquisitions by managing integration efforts related to inventory control processes and systems.
DoorDash Contractor
DoorDash
05.2023 - 08.2023
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Material Handler
Partners Inc.
12.2021 - 05.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Customer Service Representative
Agero
09.2020 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Floor Worker
TPI
09.2018 - 12.2020
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Delegated tasks among team members during busy shifts, managing workload effectively while meeting deadlines under pressure.
- Assembled products for distribution in fast-paced environment and met or exceeded daily production goals.
- Performed accurate inventory counts, ensuring appropriate stock levels for high-demand products.
- Performed quality control on finished products to identify and remove damaged items from distribution.
- Moved materials to designated staging areas.
- Completed required training sessions, staying up-to-date on safety regulations and store policies.
- Operated Forklift manufacturing equipment on production floor.
Repair Technician
Commercial Electronics INC.
05.2015 - 05.2018
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Followed detailed repair and maintenance procedures for consumer products.
- Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
- Dismantled machines and equipment to remove defective parts.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Repaired and tested electronic circuit boards, wiring and components.
- Supported colleagues by sharing knowledge of specialized techniques or tools used in specific types of repairs when necessary.
- Prioritized urgent or high-priority jobs to ensure minimal disruption for customers experiencing critical issues with their devices.
Education
Associate of Applied Science - CEET
ITT Technical Institute
Johnson City, TN11-2012
Skills
- Warehouse operations
- Forklift operation
- Purchasing strategies
- Stock replenishment
- Shipment processing
- Shipping coordination
- Staff supervision
- Maintenance and repair orders
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Forklift operations
- Professionalism
Timeline
Stock Manager
Food City
11.2024 - Current
Detailer
Johnson City Nissan
05.2024 - 08.2024
DoorDash Contractor
DoorDash
01.2024 - 11.2024
Inventory Management Specialist
HSN Distribution Center
08.2023 - 11.2023
DoorDash Contractor
DoorDash
05.2023 - 08.2023
Material Handler
Partners Inc.
12.2021 - 05.2023
Customer Service Representative
Agero
09.2020 - 12.2021
Floor Worker
TPI
09.2018 - 12.2020
Repair Technician
Commercial Electronics INC.
05.2015 - 05.2018
Associate of Applied Science - CEET
ITT Technical Institute
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