Damon Rainey
Cordova,TN
Summary
Experienced warehouse manager adept at overseeing production, receiving, shipping, maintenance, and housekeeping. Skilled in managing teams to optimize efficiency, effectiveness, and service quality. Proactive individual with strong work ethic and knowledge of WMS systems, pay, employment conditions, and diversity issues. Seeking a management role for personal and professional growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fulfillment /receiving Manager
Creative Co-op
01.2020 - 03.2025
- Overseeing daily order fulfillment activities, including order processing, picking, packing, and shipping preparation, I collaborated with a third-party logistics (3PL) company and utilized our warehouse management system (WMS) software to meet our customers’ daily needs. Depending on our busy periods, I managed a staff of 25 to 60 people throughout the year.
- My primary responsibility was to ensure that my area (HD department) consistently met and exceeded its monthly and yearly goals by 5% to 10% annually.
- Daily duties included:
- - Tracking inventory levels and preventing stockouts and deadstock.
- - Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals.
- - Prioritizing inventory shrinkage, accidents, and occupational hazards.
- - Optimizing procurement of inventory by improving vendor relationships, performance, and lead times.
- - Managing a dynamic team of production leads, full-time and part-time warehouse staff, and other direct reports.
- - Maintaining positive and mutually beneficial relationships with vendors, suppliers, manufacturers, and 3PLs.
- - Weekly reporting on multiple fulfillment and performance KPIs to provide data-backed and actionable updates to senior management.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
- Managed inbound receiving departments.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Unloaded, sorted and stored incoming merchandise.
- Streamlined receiving processes by implementing efficient inventory management systems.
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
- Analyzed data trends to forecast inventory needs accurately, preventing stockouts or overstock situations.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.
Supervisor
ADECCO/NIKE
05.2016 - 05.2020
- In this role, the Supervisor managed a team of 150-200 employees, primarily responsible for picking and receiving shipments. They effectively coached employees to achieve 80-100% performance, ensuring efficient and accurate operations. Additionally, the Supervisor implemented safety protocols on a daily basis, planned daily goals based on headcount, trained PMV drivers, and coached them to pick over 650 cases per day. They also supervised a team of 8 drivers within the High Bay Hand Stack Department, providing guidance and support to ensure optimal performance.
- Inducted retrieved cartons via RF scanning for picking, pick-packing, processing, shipping, and receiving. Focused on the case lot, returns, and the unload manifest for the shift. Ensured that all order numbers and SKUs were entered into the system.
- In the shipping department, I ensured that the oncoming shift was prepared with a yard plan and set up for their startup. I also maintained the correct number of associates on each load and ensured that live loads left the DC at its scheduled time, meeting the SLA.
- In the processing department, I supervised daily production and activity of associates, including flexing associates from one department to the next as needed during regular hours and overtime. I led start-up meetings and outlined the daily plan of action. I was responsible for over 200 associates daily in a 1.2 million-square-foot facility. I monitored associates for adherence to Nike/Adecco policies and procedures, coached leads to ensure they were providing support to associates, and provided headcount and roster information to the on-site manager at the start of the shift and throughout the day. I verbally coached absent, tardy, or unproductive employees, including attendance and performance counseling. I was also responsible for maintaining the daily volume output of 100k.
- In the maintenance department, I ensured operational standards by contributing maintenance information to strategic plans and reviews. I implemented production, productivity, quality, and customer-service standards and resolved problems. I evaluated the functionality and reliability of facility systems and associated equipment by consulting with operating departments, identifying problems, and requirements. I maintained a safe and healthy work environment by following standards and procedures, complying with legal codes and regulations.
Picking/Inventory/Manual Warehouse Supervisor
Technicolor
05.2006 - 02.2016
- Responsible for planning all warehouse resources and activities in relation to the company’s objectives and targets. I also managed stock using computer systems, allocated space for storing goods, and organized special requirements for stock.
- Duties included:
- - Managing all processes and functions within a busy warehouse.
- - Managing a team of 50 to 150 employees within the warehouse.
- - Coordinating racking and storing.
- - Maintaining high standards of materials handling.
- - Responsible for warehouse security and accountability.
- Ensuring effective stock management and control, compliance with Health and Safety regulations, and utilizing automated computer systems for monitoring stock control are key responsibilities. Implementing new projects, producing incident and performance reports for senior managers, and ensuring timely execution of freight receipts and deliveries are also crucial. Scheduling work and routes to accommodate fluctuations in staffing levels and workloads, leading, motivating, training, and developing staff, and visiting clients to assess service quality are additional responsibilities. Updating and maintaining computerized and paper-based administrative records, as well as overseeing disciplinary and grievance procedures, are also essential duties. Collaborating with team leaders to review procedures and enhance customer satisfaction is another key aspect of this role.
- The ideal candidate possesses strong customer service and communication skills, training in conflict resolution, customer solution training, and excellent peer-to-peer expectations and interactions. Proficiency in Warehouse Management Systems (WMS), Inventory Management Systems (IMS), Data Collection and Management Systems (DCMS), Kronos/Record Keeping, Microsoft Word, Excel, and PowerPoint is also required. Additionally, coaching, training, and developing skills, strong leadership abilities, and experience in the retail industry are highly valued.
Education
High School Diploma -
Central High School
Memphis, TN03.2002
Skills
- Warehouse management
- Distribution management
- Production management
- Maintenance management
- Warehouse administration
- Stock control
- Performance management
- Health & safety
- Supply chain process
- Operational efficiencies
- Staff recruitment
- Planning
- Team motivation
- Problem-solving
- Time management
- Warehouse operations
- Customer relations
- Staff training
- Shipping and receiving
Certification
- Improving production
- First Aid Certificate
Personal Details
- Damon R. Rainey
- 8079 Sage Harbor Circle #204
- Cordova, TN 38016
- M: (901) 438-7473
- E: damon.rainey@icloud.com
Timeline
Fulfillment /receiving Manager
Creative Co-op
01.2020 - 03.2025
Supervisor
ADECCO/NIKE
05.2016 - 05.2020
Picking/Inventory/Manual Warehouse Supervisor
Technicolor
05.2006 - 02.2016
High School Diploma -
Central High School
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