Dana Hearon
Humboldt,TN
Summary
Licensed Cosmetologist of 8 Years dedicated to staying above trends and product knowledge. 4 Years experience providing in home care medically, emotionally and effectively. Additionally, 10 years in a fast paced retail environment following company policy and any request from the customer. Always willing to learn and uncompromisingly reliable.
Overview
10
10
years of professional experience
Work History
Package Handler
FedEx
05.2025 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Demonstrated flexibility in shift assignments as needed, working weekends or overtime hours when required for operational support or peak periods.
- Followed verbal and written instructions to properly move and ship products.
- safely load and unload packages from delivery trucks and conveyor belts.
- assist in maintaining accurate inventory records by scanning packages and updating systems.
- conduct inspections of packages for damage or discrepancies. Report any issues to supervisors promptly to ensure that only quality items are shipped to the customers.
- work closely with other package handlers and warehouse staff to ensure efficient workflow. Communicating effectively to coordinate tasks and resolve any issues that arise during the sorting and shipping process.
- prioritize tasks effectively to meet tight deadlines.
- maintain physical fitness to preform the demanding tasks associated with package handling. This includes lifting heavy packages , standing for long periods of time, and preforming repetitive motions.
- adjust to changing priorities and work conditions. Being flexible in taking on different roles or responsibilities as needed to support the team and meet operational goals.
- keep the work area clean and organized to promote safety.
Cashier Sales Associate
Walmart
10.2015 - 07.2024
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Trained at Service Desk and provided back-up coverage to provide customers with optimal support
- Maintained top-notch client servicing standards and overall satisfaction
- Entered all sales into cash register to record purchases
- Interacted with customers and resolved customer complaints with friendly, service-oriented support
- Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers
- Followed standardized procedures for issuing cash refunds
- Maintained current knowledge of store promotions and highlighted sales to customers
- Monitored self-checkout systems and provided assistance or intervention where required
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked prices for customers and processed items sold by scanning barcodes
- Helped customers locate appropriate store locations of desired products, answered questions about products and provided solutions for various concerns or issues
- Served needs of more than 200 customers in busy work environment
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Used POS system to enter orders, process payments, and issue receipts
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customer
Beautician Hair Stylist
Classic Hair Design LLC
01.2017 - 01.2024
- Suggested treatments and styles to suit customers' appearance and desired look
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Consistently received positive performance reviews from guests
- Created memorable customer experiences by including special services such as head and neck massages during appointments
- Expanded client base by 75% through direct referrals
- Performed 5 daily nail services, including manicures, pedicures, paraffin wax treatments and full nail sets
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 30 daily customers
- Offered highly skilled and diverse salon services to over 5-7 daily customers, including cuts, color services and extensions
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Processed payments by entering sales in register
- Styled hair for 10-15 large events such as bridal parties and special events over 2017-2024
- Sanitized and organized station and tools
- Maintained regular client list of up to 15 repeat customers while handling walk-in clients daily
- Monitored popular trends to stay on top of fashions and better serve customer needs
- Maintained 8-10 repeat clients nail health by attaching acrylics, filing, cutting and painting nails
- Used scissors, trimmers, clippers, razors and brushes on over 250 customers with 99% customer satisfaction rate
- Recorded notes for future reference, including customer preferences and services delivered
- Trained salon staff in traditional and innovative haircutting techniques and salon management
Private In Home Caregiver
Lawrence Friestad
07.2015 - 01.2019
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Maintained appropriate filing of personal and professional documentation
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
- Shopped for groceries regularly in order to keep house stocked with necessities
- Planned, prepared and served meals and snacks according to prescribed diets
- Guided patients to restroom, to and from to support bladder and bowel relief requirements
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Laundered items, changed sheets and made bed to keep patients' bedroom clean
- Replaced bandages, dressings and binders to care for wounds and encourage healing
- Remained alert to problems or health issues of clients and competently responded
- Determined specific needs and provided most appropriate level of services to ensure well-being
- Assisted patients with self-administered medications through enema and feeding
- Entrusted to handle confidential and sensitive situations in professional matter
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Education
High School Diploma -
Dundy Co Stratton High School
Benkleman, NE05.2015
Licensed Cosmetologist - Beautician, Hair Stylist, Nail Technician
McCook Beauty Academy
McCook, NE09.2017
Skills
- Customer assistance
- Cash register operations
- Written and verbal communication
- Customer relations
- Product knowledge
- Cash handling
- Multi-tasking ability
- Maintaining store appearance
- Reliable
- Professional
- Cleaning and sanitizing
- Team Player
- Scheduling
- active listening
- self discipline
Timeline
Package Handler
FedEx
05.2025 - Current
Beautician Hair Stylist
Classic Hair Design LLC
01.2017 - 01.2024
Cashier Sales Associate
Walmart
10.2015 - 07.2024
Private In Home Caregiver
Lawrence Friestad
07.2015 - 01.2019
Licensed Cosmetologist - Beautician, Hair Stylist, Nail Technician
McCook Beauty Academy
High School Diploma -
Dundy Co Stratton High School
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