Da'Nesja James-Wells
Memphis
Summary
Motivated and dependable Biology graduate with academic exposure to healthcare systems through coursework in Healthcare and Society. Brings strong communication skills, attention to detail, and experience working in fast-paced, team-oriented environments with diverse populations. Known for professionalism, safety awareness, and a willingness to learn. Seeking an entry-level hospital position where strong work ethic, adaptability, and commitment to patient-centered service can support high-quality care and daily unit operations.
Overview
7
7
years of professional experience
Work History
Assistant Department Manager
Barnes and Noble College
Memphis, TN
08.2024 - Current
- Supervise daily operations while maintaining safety, cleanliness, and compliance standards.
- Train and support staff in professional conduct, teamwork, and communication.
- Manage schedules, task prioritization, and workflow during high-volume periods.
- Resolve concerns with patience, empathy, and problem-solving
- Maintain accurate records and documentation.
Teacher's Assistant
YMCA
Cordova, TN
02.2023 - 04.2023
- Assisted in lesson planning and instructional strategies to enhance student learning experiences.
- Supported classroom management by fostering a positive and inclusive environment for students.
- Facilitated small group activities, promoting collaboration and engagement among students.
- Maintained clean and organized spaces in accordance with safety policies.
Security Operations Center
GardaWorld Security
Memphis, TN
05.2022 - 12.2022
- Improved incident response times by designing and implementing an efficient incident management process, including a 24/7 Security Operations Center.
- Supported continuous improvement initiatives within the Security Operations Center by actively participating in process reviews and suggesting enhancements where applicable.
- Acted as a liaison between the Security Operations Center and other departments within the organization, fostering strong working relationships and promoting information-sharing activities.
Cashier/ClickList Associate
Kroger
Southaven, MS
10.2018 - 04.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring balanced totals at end of shifts.
- Assisted customers with inquiries, providing product information and support.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
Education
Bachelor of Science - Biology
University of Memphis
Memphis, TN05-2025
Skills
- Patient-Centered Communication
- Team Collaboration
- Time Management
- Documentation & Organization
- Professionalism & Reliability
- Microsoft Office (Word, Excel, Outlook)
Timeline
Assistant Department Manager
Barnes and Noble College
08.2024 - Current
Teacher's Assistant
YMCA
02.2023 - 04.2023
Security Operations Center
GardaWorld Security
05.2022 - 12.2022
Cashier/ClickList Associate
Kroger
10.2018 - 04.2021
Bachelor of Science - Biology
University of Memphis