Daniel Cathcart
Nashville
Summary
Reliable Warehouse Assistant known for high productivity and efficiency in task completion. Specialize in inventory management, logistics coordination, and safety compliance, ensuring smooth warehouse operations. Excel in time management, teamwork, and problem-solving skills, contributing positively to workplace dynamics and organizational development
Overview
26
26
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon DTN6
Madison
12.2023 - Current
- Facilitated training sessions for new associates on safety and operational procedures.
- Collaborated with management to enhance onboarding processes for new employees.
- Supported team in maintaining high standards of workplace safety and compliance.
- Guided peers in using Amazon's systems for tracking performance and productivity.
- Delivered feedback to improve training effectiveness and employee engagement strategies.
- Communicated best practices to foster a culture of learning and improvement within teams.
- Communicated regularly with instructors regarding any changes or updates required in course content.
- Analyzed student performance data to recommend strategies for improving learning outcomes.
- Provided guidance to students on how to navigate the Learning Management System.
- Conducted one-on-one or group tutorials for students who needed extra help with assignments.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
Associate Director of Enterprise Accounts
Steamboat Transportation Group
Brentwood
02.2022 - 09.2023
- Worked to ensure and grow existing relationships with our enterprise partners.
- Worked on RFQ's for all accounts.
- Developed comprehensive operational plans to streamline workflow processes.
- Led strategic initiatives to enhance transportation efficiency and client satisfaction.
- Developed team atmosphere to drive supportive and productive work environment.
- Participated actively in decision making processes at a high level within the organization.
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Provided guidance and support to staff in order to maximize their performance.
- Maintained positive relationships with vendors and external partners to support business resilience efforts.
- Supervised junior staff, providing guidance and professional development opportunities.
Business Development Manager
Steamboat Transportation Group
Nashville
02.2020 - 02.2022
- Brought in new business, while developing and growing current business and relationships.
- Developed strategic partnerships with key stakeholders in transportation sector.
- Managed client relationships to enhance customer satisfaction and retention rates.
- Collaborated with cross-functional teams to align business strategies and initiatives.
- Facilitated training sessions for staff on best practices in business development.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established new customer accounts using negotiation and sales closing abilities.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Warehouse Associate
Creation Gardens
Nashville
09.2018 - 01.2020
- Count/inventory/ quality control of produce.
- Organized inventory to ensure easy access and accurate stock management.
- Operated forklifts to move products within the warehouse efficiently
- Loaded and unloaded shipments following safety protocols and best practices.
- Maintained cleanliness and organization of the warehouse environment daily.
- Assisted in conducting regular inventory counts for accurate record-keeping.
- Collaborated with team members to optimize workflow and increase productivity.
- Handled packaging tasks to prepare products for shipment according to specifications.
- Followed safety guidelines to prevent accidents and ensure a safe work environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Small Business Owner
BBC Nashville
Nashville
01.2014 - 01.2018
- Start up of my wife's hair salon.
- Did property management, finances, purchasing.
- Developed marketing strategies to enhance brand visibility and attract clients.
- Established strong relationships with local vendors for quality supplies and services.
- Resolved customer inquiries and complaints promptly to maintain positive relations.
- Oversaw daily operations of small business including customer service and financial management.
- Monitored customer feedback and implemented changes based on their suggestions.
Transportation Broker
Western Express
Nashville
09.2012 - 01.2014
- Help start up the Broker business for Western Express.
Transportation Specialist
Ch Robinson
Nashville
02.2002 - 09.2012
- Carrier, sales, customer service, load planning, rate, quoting, managing carrier and customer relations.
- Claim and processing review.
- Dispatch all modes of transportation and hiring.
- Managed carrier relationships to optimize service levels and reduce costs.
- Coordinated transportation logistics for diverse client shipments across multiple regions.
- Utilized transportation management systems to track shipments and manage inventory.
- Facilitated communication between clients and carriers to resolve issues promptly.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
Assistant Warehouse Manager
C.H. Robinson
Nashville
11.1999 - 01.2001
- Setting up warehouse for cross docking, news break up.
- Handled inbound and outbound shipments from all modes of transportation.
- Handled Pricing for reworking loads.
- And pricing for storage and Customer Service.
- Coordinated daily warehouse operations and ensured efficient workflow.
- Oversaw inventory management and maintained accurate stock levels.
- Assisted in training new staff on safety procedures and operational best practices.
- Implemented process improvements to enhance productivity and reduce waste.
- Managed shipping and receiving schedules to optimize delivery times.
- Utilized warehouse management software for tracking shipments and inventory.
- Supervised a team of employees working in the warehouse area.
- Resolved customer complaints regarding deliveries, quality issues.
- Oversaw the loading and unloading of incoming and outgoing shipments.
- Inspected equipment for functionality issues and arranged service actions when needed.
- Inspected warehouse areas to identify potential hazards and unsafe conditions.
- Recommended changes to improve warehouse operational performance.
- Performed regular audits of products in storage to ensure product quality standards were met.
- Drove forklift to transport items within warehouse or to pick up items from different locations for shipment.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Education
High school diploma - Transportation
Randallstown High School
Randallstown, MD06.1980
Skills
- Account Management
- Business Development
- Negotiation
- Order Picker
- RF Scanner
- Reach Truck
- Pallet Jack
- CRM Software
- Salesforce
- Warehouse Experience
- Outside Sales
- Order Picking
- SAP
- Materials Handling
- Presentation Skills
- Relationship Management
- Inventory Control
- B2B Sales
- Forklift
- Cold Calling
- Inside Sales
- Logistics
- Forklift operation
- Material handling
- Inventory management
- Employee training
- Customer service
- Process improvement
- Problem solving
- Effective communication
- Product staging
- Certified forklift operator
- Materials movement
- Shipping and receiving expert
- Basic math aptitude
- Customer focused
- Assembly line experience
- Team player
- Inventory control
- RF scanner
- Warehouse picking
- Certified pallet jack operator
- Forklift operator certification
- Shipping and receiving
- [Equipment] operation
- Mentoring and coaching
- Shipping documentation
- Warehouse management systems
- Order picking and processing
- Production reporting
- Manual dexterity
- Communication and presentation
- Dock work
- Problem-solving
- Heavy lifting
- Loading and unloading
- RFID tracking
- Deadline driven
Certification
Forklift Certified, 02/01/18, Multiple lifts including standing/reach/cherry-picker.
Personal Information
Authorized To Work: US
Timeline
Learning Ambassador
Amazon DTN6
12.2023 - Current
Associate Director of Enterprise Accounts
Steamboat Transportation Group
02.2022 - 09.2023
Business Development Manager
Steamboat Transportation Group
02.2020 - 02.2022
Warehouse Associate
Creation Gardens
09.2018 - 01.2020
Small Business Owner
BBC Nashville
01.2014 - 01.2018
Transportation Broker
Western Express
09.2012 - 01.2014
Transportation Specialist
Ch Robinson
02.2002 - 09.2012
Assistant Warehouse Manager
C.H. Robinson
11.1999 - 01.2001
High school diploma - Transportation
Randallstown High School