Daniel Dye
Bells
Summary
Experienced Operations Manager with nearly 16 years in plumbing, HVAC and supply distribution. Strong background in customer service, inventory handling, and order fulfillment. Known for troubleshooting customer issues, maintaining efficient workflow, and supporting daily operations in a fast-paced environment. Skilled in both hands-on warehouse work and front-counter sales.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
BR Supply, Inc.
Brownsville, TN
07.2010 - Current
- Provide daily customer service, assisting with product selection and troubleshooting plumbing and HVAC issues
- Manage order processing, paperwork, and point-of-sale transactions
- Operate forklift to load, unload, and organize inventory
- Pull and prepare customer orders accurately and efficiently
- Support overall warehouse operations to maintain productivity and organization
- Act as a key point of contact for customers, ensuring satisfaction and repeat business
Counter Salesperson
Crawford Supply
Fayetteville, TN
12.2008 - 04.2010
- Managed customer inquiries, providing product knowledge and recommendations to enhance sales experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Assisted in inventory management, monitoring stock levels to optimize product availability for customers.
- Trained new staff on sales techniques and product information, fostering a knowledgeable team environment.
Education
High School Diploma -
Lincoln County High School
Fayetteville, TNSkills
Customer Service & Relationship Building
Plumbing Systems Knowledge (18 years)
HVAC Systems Knowledge (16 years)
Forklift Operation & Warehouse Safety
Inventory Handling & Order Fulfillment
POS Systems & Sales Transactions
Problem Solving & Troubleshooting
Certification
Forklift Certified
Timeline
Operations Manager
BR Supply, Inc.
07.2010 - Current
Counter Salesperson
Crawford Supply
12.2008 - 04.2010
High School Diploma -
Lincoln County High School