Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Amazon Delivery Associate
Ryder Logistics
07.2024 - Current
Delivered packages to customer doorsteps and business offices.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Streamlined package handling by organizing parcels for efficient loading and unloading.
Aerial Lineman
Mastec Network Solutions
05.2024 - 07.2024
Provide premier quality customer service (face to face); Build and maintain telecommunication lines; Work alone or in groups to achieve goals; Ensure work zone safety and cleanliness.
Apprentice Lineman
Primoris T&D
06.2021 - 10.2023
Assist in training new linemen and provide guidance and support in their development; Collaborate with engineering and design teams to review project plans and ensure the efficient placement of electrical lines and equipment; Ensure compliance with all safety regulations and protocols during the execution of job tasks; Identify potential hazards and take appropriate measures to mitigate risks in the work environment; Conduct regular site inspections to identify potential issues or areas for improvement and implement necessary actions to enhance efficiency and safety; Ability to transport 30-60ft poles, heavy machinery, and materials.
Firefighter/EMT
Orange County Fire Rescue Department/Clermont Fire Rescue
01.2016 - 06.2021
Implement and follow proper safety protocols to ensure the well-being of team members and the public during emergency response situations; Develop and conduct training programs to enhance the skills and knowledge of the firefighting team; Deliver emergency medical care to injured or ill individuals at the scene and during transportation; Ensure the readiness and maintenance of all firefighting and emergency medical equipment to ensure optimal performance during response operations; Participate in community outreach programs to educate the public about fire prevention and safety measures; Collaborate with other emergency response agencies and departments to coordinate resources and provide efficient emergency services to the community; Maintain accurate records of emergency incidents, including details of response actions and outcomes, to support ongoing improvement efforts and ensure compliance with reporting requirements.
Cashier/Stocker
Publix
02.2014 - 01.2016
Ensure product availability and freshness by stocking shelves and rotating inventory; Provide exceptional customer service by greeting and assisting customers with their purchases and answering any questions they may have; Maintain a clean and organized workspace to promote a positive shopping experience for customers; Ensure accurate and efficient cash handling by following company policies and procedures; Collaborate with the store manager and other team members to develop and implement strategies to improve customer satisfaction and increase sales.
Education
Firefighter/EMT certificate - Fire Prevention And Emergency Medical Services
Valencia College
Orlando, Florida
High School Diploma -
Mount Dora High School
Mount Dora, Florida
01.2021
Skills
Emergency Response
Customer Service
Problem-Solving
Attention to Detail
Equipment Maintenance
Safety Regulations Compliance
Teamwork
Time Management
Critical Thinking
Hand and power tools
References
Nelson Pagan, Engineer/Paramedic at Orange County Fire Rescue, 321-279-9359
Tristan Estes, Lineman at Primoris T&D, 386-479-2078
Evan McBride, Foreman at Primoris T&D, 352-455-4663
Timeline
Amazon Delivery Associate
Ryder Logistics
07.2024 - Current
Aerial Lineman
Mastec Network Solutions
05.2024 - 07.2024
Apprentice Lineman
Primoris T&D
06.2021 - 10.2023
Firefighter/EMT
Orange County Fire Rescue Department/Clermont Fire Rescue
01.2016 - 06.2021
Cashier/Stocker
Publix
02.2014 - 01.2016
Firefighter/EMT certificate - Fire Prevention And Emergency Medical Services
Valencia College
High School Diploma -
Mount Dora High School
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