Daniel McCoy
Kingsport,TN
Summary
Dynamic training professional with a proven track record at Idaho Milk Products, specializing in new hire training and program management. Expert in enhancing engagement through interactive workshops and e-learning formats. Recognized for implementing a Learning Management System that improved training efficiency and participant progress tracking, fostering a culture of excellence and collaboration.
Overview
17
17
years of professional experience
Work History
Plant Trainer
Idaho Milk Products
09.2020 - Current
- Implemented a Learning management system (Docebo) to optimize training delivery and tracking.
- Assisted in developing training materials and resources for new employees.
- Facilitated onboarding sessions to introduce company policies and procedures.
- Delivered four technical training workshops annually that improved operator's understanding of the science in dairy processing.
- Maintained organized documentation of training records and participant progress.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Evaluated the effectiveness of training initiatives by tracking the progress of over 200 participants and gathering feedback for continuous improvement.
- Developed customized training materials for various departments, ensuring relevance to the target audience.
- Enhanced training accessibility, converting traditional materials into e-learning formats.
- Led cross-functional team to update training curricula, keeping pace with industry changes.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Facilitated virtual, in-person and blended learning sessions.
- Designed and delivered web-based, self-directed learning materials.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
Relief Supervisor
Idaho Milk Products
03.2020 - 09.2020
- Oversaw daily operations to ensure efficient production processes and quality standards.
- Trained and mentored team members on safety protocols and operational best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Collaborated with cross-functional teams to ensure alignment on production goals and objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Operator Vacation Relief
Idaho Milk Products
06.2012 - 03.2020
- Monitored quality control measures on three production lines to maintain product standards and safety compliance.
- Assisted in training new operators on machinery and safety protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Spray Dryer Operator
Idaho Milk Products
02.2009 - 05.2012
- Operated drying equipment to ensure optimal milk protein powder production efficiency.
- Conducted routine maintenance and cleaning on drying machinery to minimize downtime.
- Wrote the SOPs for two different Spray Dryer systems.
- Trained new operators on safe equipment handling and operational procedures.
- Collaborated with quality control team to resolve production discrepancies.
- Collaborated with team members to troubleshoot equipment malfunctions and implement corrective actions promptly.
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Program management
- Industrial technology
- Coaching and mentoring
- Attention to detail
- Critical thinking
- Active Listening
- Cross-functional collaboration
- Critical design review
- Web content management
- Editing software proficiency
- Researching
- Audience engagement
Timeline
Plant Trainer
Idaho Milk Products
09.2020 - Current
Relief Supervisor
Idaho Milk Products
03.2020 - 09.2020
Operator Vacation Relief
Idaho Milk Products
06.2012 - 03.2020
Spray Dryer Operator
Idaho Milk Products
02.2009 - 05.2012