Daniel Mowbray
Nashville
Summary
Driver manager recognized for ensuring timely deliveries and possessing extensive knowledge of local routes. Demonstrates strong organizational and coordination skills while fostering effective teamwork. Maintains up-to-date knowledge of transportation regulations and consistently prioritizes customer satisfaction. Proven ability to thrive in fast-paced environments and adapt to changing circumstances, delivering high-quality service under pressure.
Overview
8
8
years of professional experience
Work History
Driver Manager
Jets Pizza
Nashville
09.2017 - 05.2025
- Managed daily driver schedules for efficient delivery routes.
- Trained and mentored new drivers on company policies and procedures.
- Monitored driver performance and provided constructive feedback regularly.
- Implemented process improvements to enhance delivery efficiency and reliability.
- Resolved customer complaints related to delivery issues promptly and professionally.
- Collaborated with restaurant staff to optimize order preparation times.
- Maintained accurate records of driver hours and vehicle usage for reporting purposes.
- Tracked driver behavior, timekeeping and attendance.
- Scheduled routes for drivers based on delivery requirements and availability.
- Managed the daily operations of a fleet of drivers and vehicles.
- Coordinated with vendors to ensure timely delivery of supplies or materials.
- Responded promptly to inquiries from customers about shipment delays or problems.
- Assisted in resolving customer complaints related to deliveries or other issues.
- Trained new hires on company policies, procedures and safety protocols.
Education
Computer Science Boot Camp - Computer Science
Trilogy Education
Nashville, TN12-2019
Associate of Science - Information Technology
Columbia State Community College
Columbia, TN12-2008
Skills
- Delivery optimization
- Route scheduling
- Driver performance monitoring
- Customer complaint resolution
- Driver training
- Effective communication
- Problem solving
- Team leadership
- Time management
- Driver evaluation
- Attention to detail
- Delivery scheduling
- Driver scheduling
- Customer service
- Conflict resolution techniques
- Driver coordination
- Route management
- Strong leadership qualities
- Technology-savvy
- Route optimization strategies
- Work order administration
- Route planning expertise
- Staff supervision
Timeline
Driver Manager
Jets Pizza
09.2017 - 05.2025
Computer Science Boot Camp - Computer Science
Trilogy Education
Associate of Science - Information Technology
Columbia State Community College
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