Summary
Overview
Work History
Education
Skills
Certification
HUNTING, FISHING, SHOOTING, TRAVEL & HIKING
Timeline
Generic

Daniel Norfleet

Clarksville,TN

Summary

Dynamic Operations Manager with a proven track record at First Call Ambulance Service LLC, enhancing operational efficiency and employee performance. Expert in operations oversight and staff management, AND excel in fostering team leadership and implementing continuous improvements, resulting in a significant boost in customer satisfaction and staff accountability. Dedicated PRE-HOSPITAL EMERGENCY MEDICINE professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Paramedic Supervisor

First Call Ambulance Service LLC
07.2021 - 11.2024
  • Conducted regular quality assurance audits of patient care records, identifying areas for improvement and implementing necessary changes.
  • Upheld high standards of professionalism within the team by modeling ethical behavior in all aspects of work.
  • Evaluated emerging trends and new technologies in the field of emergency medical services to ensure that the team remained at the forefront of best practices.
  • Coordinated with other emergency services agencies during mass casualty incidents to optimize resource utilization and ensure seamless incident management.
  • Developed strong relationships with local hospitals and healthcare providers, ensuring smooth patient handoffs and improved care coordination.
  • Ensured compliance with all state and federal regulations for EMS operations, maintaining a flawless safety record.
  • Mentored junior paramedics, fostering professional growth and development within the team.
  • Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Operations Manager

First Call Ambulance Service LLC
12.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.

Paramedic

First Call Ambulance Service LLC
03.2014 - 03.2020
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.

PARAMEDIC SHIFT SUPERVISOR

MONTGOMERY COUNTY EMS
07.2010 - 01.2020
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
  • Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
  • Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Communicated patient information and updates to hospital staff for smooth transition.
  • Administered first-aid treatment to reduce pain and minimize risk of complications.
  • Inspected equipment and resolved deficiencies prior to in-service operations.
  • Liaised with police, fire department and other emergency responders to manage emergency scenes.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
  • Placed patients on backboards or stretchers to safely load into ambulance.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.

ASSISTANT EMS DIRECTOR

MONTGOMERY COUNTY EMS
01.1997 - 07.2010
  • Oversaw the hiring, training, and performance evaluations of personnel, building a highly skilled and cohesive team.
  • Managed department budget effectively, optimizing resource allocation while maintaining high-quality services.
  • Fostered a culture of safety among staff members by conducting thorough investigations into incidents involving injuries or adverse events.
  • Communicated with physician to relay patient condition and obtain orders for treatment.
  • Launched an effective quality assurance program that monitored clinical performance metrics across the department, leading to improved patient care standards.
  • Improved EMS response times by streamlining dispatch processes and implementing efficient communication systems.
  • Championed innovation within the department by researching emerging trends in emergency medical services management techniques.
  • Recognized medical emergencies and made reasonable and acceptable differential diagnoses.
  • Coordinated with other emergency services agencies during large-scale events or disasters, providing seamless support to affected communities.
  • Updated EMS protocols regularly, ensuring compliance with state regulations and industry best practices.
  • Conducted regular audits of equipment and resources, ensuring proper maintenance and replacement as needed.
  • Demonstrated commitment to continuous improvement by actively participating in industry conferences, workshops, and other professional development opportunities.
  • Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
  • Strengthened relationships with local government officials to secure adequate funding for EMS operations and equipment upgrades.
  • Evaluated department performance metrics regularly to identify areas for improvement and implement targeted solutions.
  • Monitored medical and emotional needs of victims of acute illness or injury with goal of reducing mortality and morbidity.
  • Established community outreach initiatives to educate the public on emergency preparedness and promote injury prevention.
  • Collaborated with local hospitals and healthcare providers to establish coordinated emergency response procedures.
  • Maintained confidentiality and security of health records and medical information.
  • Maintained communication and good working relationship with facility administration.
  • Oversaw recruitment, orientation and performance evaluations of employees.
  • Monitored implementation and success of protocols and programs.
  • Evaluated and recommended methods of improving operational performance.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.

Paramedic

MONTGOMERY COUNTY EMS
09.1994 - 01.1997
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Dispensed medications and monitored patient responses for adaptive treatment.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
  • Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
  • Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
  • Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
  • Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Took patient health histories and asked questions to determine cause of illness or injury.
  • Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Administered first-aid treatment to reduce pain and minimize risk of complications.
  • Monitored patients' vital signs to assess condition and identify necessary medical interventions.
  • Inspected equipment and resolved deficiencies prior to in-service operations.
  • Liaised with police, fire department and other emergency responders to manage emergency scenes.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
  • Placed patients on backboards or stretchers to safely load into ambulance.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.

EMT-Intermediate

MONTGOMERY COUNTY EMS
08.1989 - 09.1993
  • Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
  • Performed advanced airway management techniques, securing patients'' airways and maintaining proper ventilation during transport.
  • Conducted thorough patient assessments, identifying critical health issues and prioritizing treatment plans accordingly.
  • Streamlined communication among team members during high-stress situations by utilizing clear and concise language to relay vital information quickly.
  • Provided compassionate care to patients and their families during difficult moments, offering emotional support when needed.
  • Managed inventory of medical supplies onboard ambulance units, ensuring adequate stock levels for effective emergency response.
  • Contributed to a positive work environment by fostering teamwork among peers and maintaining open lines of communication across all levels of the organization.
  • Operated emergency vehicles safely and efficiently, adhering to traffic laws while prioritizing rapid response times.
  • Acted as a liaison between EMS personnel and emergency department staff, improving overall patient care coordination efforts.
  • Maintained detailed documentation of patient care records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
  • Collaborated with healthcare team members at receiving facilities to provide a smooth handoff of patient care responsibilities.
  • Utilized strong interpersonal skills to effectively communicate with patients from diverse backgrounds, ensuring understanding of treatment plans.
  • Participated in ongoing training and professional development opportunities to stay current on best practices within the EMS field.
  • Maintained professionalism under pressure, providing calm guidance and direction to patients in need of immediate medical assistance.
  • Ensured compliance with state regulations regarding continuing education requirements for EMT licensure renewal purposes.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assisted with lifting and moving patients.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Responded to 911 calls for medical emergencies.
  • Delivered emotional support to patients and families.
  • Assessed medical conditions of patients in pre-hospital settings.

EMT-Basic

MONTGOMERY COUNTY EMS
08.1988 - 08.1989
  • Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Assessed patient conditions, maintaining calm demeanor in urgent situations.
  • Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
  • Maintained up-to-date knowledge of protocols, procedures and medical advances.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Utilized ambulances and other vehicles to transport patients to medical facilities.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Performed medical assessments, including airway management and splinting of fractures.
  • Responded to emergency medical calls, providing basic life support services in accordance with protocols.
  • Ensured scene safety by quickly evaluating potential hazards and taking appropriate precautions to protect patients, bystanders, and team members.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Enhanced teamwork efficiency by effectively collaborating with paramedics, firefighters, and police officers in high-stress environments.
  • Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
  • Contributed to a positive work environment within EMS team by fostering good relationships with colleagues and demonstrating dedication to continuous improvement in patient care practices.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Reduced response times by maintaining a well-organized ambulance stocked with necessary supplies for various emergency scenarios.
  • Upheld strict confidentiality standards while documenting sensitive information regarding patients'' medical histories or treatment plans as per HIPAA regulations.
  • Dressed and cleaned wounds, administered medications and performed other duties as needed.
  • Maintained professional competence through ongoing education, training sessions, and skills evaluations to deliver the highest quality patient care possible.
  • Maintained accurate inventory records for ambulance supplies while ensuring timely replacement of expired or damaged items as needed for optimal preparedness during emergencies.
  • Used medical equipment and supplies, such as oxygen tanks and intravenous (IV) supplies.
  • Assisted in removal of patients from hazardous or confined spaces.
  • Performed life-saving procedures such as CPR or defibrillation when necessary to stabilize patients before transport to hospitals for further treatment.
  • Responded to calls swiftly, providing life-saving interventions.
  • Prevented further injuries or complications by immobilizing patients correctly using splints, bandages, backboards, or other equipment as needed based on specific cases.
  • Provided patient education on pre-hospital care and safety.
  • Demonstrated commitment to ethical conduct by consistently upholding the values and professional standards outlined in the National Association of Emergency Medical Technicians Code of Ethics.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assisted with lifting and moving patients.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Responded to 911 calls for medical emergencies.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Immobilized patient for placement on stretcher and ambulance transport.

Education

No Degree - PREHOSPITAL EMERGENCY MEDICINE

Volunteer State Community College
Gallatin, TN

Bachelor of Science - Health Education

Austin Peay State University
Clarksville, TN
06.1988

Skills

  • Problem-Solving
  • Team Leadership
  • Customer Service
  • Decision-Making
  • Staff Training
  • Policies and procedures implementation
  • Customer Relationship Management
  • Health and safety compliance
  • Continuous improvement
  • Building and Facility Management

Certification

I AM A LICENSED PARAMEDIC INSTRUCTOR/COORDINATOR.

I AM AN AMERICAN HEART ASSOCIATION INSTRUCTOR IN BASIC LIFE SUPPORT, ADVANCED CARDIAC LIFE SUIPPORT, PEDIATRIC ADVANCED LIFE SUPPORT, PRE-HOSPITAL TRAUMA LIFE SUPPORT THROUGH THE NATIONAL ASSOCIATION OF EMERGENCY MEDICAL TECHNICIANS, EMERGENCY VEHICLE OPERATIONS FROM THE TENNESSEE ASSOCIATION OF RESCUE SQUADS, AND NAEMT EMERGENCY VEHICLE OPERATOR SAFETY INSTRUCTOR.

SEE ATTACHED CARDS FOR CERTIFICATION DATES.

HUNTING, FISHING, SHOOTING, TRAVEL & HIKING

I LOVE THE OUTDOORS.  THAT IS MY RELAXING PLACE.  I ALSO LOVE TO TRAVEL.  WE HAVE A WEALTH OF PLACES HERE IN OUR COUNTRY TO SEE.  I ALSO LOVE HISTORY AND REALLY LIKE SEEING HISTORICAL SIGHTS.

Timeline

Operations Manager

First Call Ambulance Service LLC
12.2023 - Current

Paramedic Supervisor

First Call Ambulance Service LLC
07.2021 - 11.2024

Paramedic

First Call Ambulance Service LLC
03.2014 - 03.2020

PARAMEDIC SHIFT SUPERVISOR

MONTGOMERY COUNTY EMS
07.2010 - 01.2020

ASSISTANT EMS DIRECTOR

MONTGOMERY COUNTY EMS
01.1997 - 07.2010

Paramedic

MONTGOMERY COUNTY EMS
09.1994 - 01.1997

EMT-Intermediate

MONTGOMERY COUNTY EMS
08.1989 - 09.1993

EMT-Basic

MONTGOMERY COUNTY EMS
08.1988 - 08.1989

No Degree - PREHOSPITAL EMERGENCY MEDICINE

Volunteer State Community College

Bachelor of Science - Health Education

Austin Peay State University

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Daniel Norfleet