Daniela Santos Arias
Nashville
Summary
Versatile paralegal and office assistant with expertise in client payments, payroll, application assistance, translation, and customer service. Known for accuracy, discretion, and strong organizational skills in fast-paced office settings.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Amazon
Mount Juliet
11.2025 - 05.2026
- Operated forklifts to move inventory within the warehouse efficiently.
- Managed inventory control processes using Amazon's management systems.
- Collaborated with team members to ensure timely order fulfillment.
Server
Olive Garden
Nashville
08.2024 - 11.2025
- Provided exceptional customer service by promptly greeting and seating guests.
- Assisted guests with menu selections and dietary restrictions to enhance dining experience.
- Took accurate food and drink orders using point-of-sale system for efficient service.
Paralegal/ Office assistant
Immigration Law Offices of Steven J. siemrlein
01.2023 - 01.2025
- Process client payments, manage payroll, and maintain accurate records.
- Assist clients with applications and provide translation services.
- Prepare legal documents and maintain confidential case files.
- Deliver responsive customer service and coordinate office tasks.
Cashier
Kohl's
01.2022 - 01.2023
- Processed customer purchases, returns, and exchanges with accuracy and efficiency.
- Handled cash, credit, and gift card transactions while maintaining balanced registers.
- Provided friendly customer service, assisted with product inquiries, and promoted store offers.
Busser
Tennfold Brew
01.2020 - 01.2022
- Maintained cleanliness and organization of dining areas to ensure a pleasant customer experience.
- Assisted servers by clearing and resetting tables quickly and efficiently during busy service hours.
- Supported team communication to deliver timely food and beverage service.
Education
High School -
Mcgavock High School
TN, USASkills
- Customer Service
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer relationship management
- Problem solving
- Cleanliness maintenance
- Inventory control
- Data entry
- Product verification
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Warehouse Associate
Amazon
11.2025 - 05.2026
Server
Olive Garden
08.2024 - 11.2025
Paralegal/ Office assistant
Immigration Law Offices of Steven J. siemrlein
01.2023 - 01.2025
Cashier
Kohl's
01.2022 - 01.2023
Busser
Tennfold Brew
01.2020 - 01.2022
High School -
Mcgavock High School