Danielle DeGeer
Nashville
Summary
Experienced Medical Practice Administrator specializing in enhancing patient care and driving a 7% increase in profit at Physicians of Tennessee. Skilled in healthcare delivery, policy development, and practice operations management. Recognized for expertise in personnel management and patient relations.
Professional with comprehensive experience in healthcare management, emphasizing operational efficiency and patient care excellence. Skilled in team leadership, ensuring smooth practice operations and adaptability to evolving healthcare needs. Expertise in financial oversight, regulatory compliance, and staff development, fostering collaborative environment that drives results. Reliable and resourceful, consistently delivering effective solutions and improvements.
Overview
15
15
years of professional experience
Work History
Medical Practice Administrator
Dr. Nneamaka Nwubah, Amaka Aesthetics
Brentwood, TN
01.2024 - Current
- Manage daily practice operations and staff performance.
- Coordinate surgical scheduling and patient flow.
- Oversee billing, collections, and revenue cycle management.
- Ensure HIPAA, OSHA, and regulatory compliance.
- Improve patient satisfaction and office efficiency.
- Support practice growth through strategic planning.
- Manage vendor relationships and contract negotiations.
- Track key performance metrics and operational goals.
- Supervise hiring, onboarding, and staff training.
- Coordinate provider schedules and clinic workflows.
Implement process improvements to increase productivity.
- Manage budgets and monitor practice expenses.
- Support marketing initiatives and patient retention efforts.
- Maintain a professional, high-quality patient experience from consultation through follow-up care.
Medical Practice Administrator
Physicians of Tennessee
Nashville, TN
09.2021 - 01.2024
- Negotiated contracts with insurance companies on behalf of the practice.
- Oversaw human resources activities, such as hiring, training, and evaluating personnel.
- Managed 25 physical and remote employees
- Managed all aspects of patient care delivery within the practice, including scheduling appointments, ordering tests, and maintaining records
- Created daily, weekly, monthly, and annual reports for the practice's financial performance
- Preformed quarterly True ups as directed by the Physicians
- Maintained relationships with vendors providing services or products necessary for efficient operations
- Performed quality assurance reviews of clinical documentation to ensure accuracy and completeness
- Oversaw all APP and Physician recruitment along with contracts and negotiations for secondary satellite offices
- Implemented strategies to reduce operational costs while still providing high-quality care
- Provided financial analysis to facilitate planning and cash flow management
- MIPPS Compliance Officer
- Headed restructuring of Practice and EHR onboarding
- 7% Profit increase while Practice Administrator.
- Managed financial operations including budgeting, billing, accounts receivable and payable, payroll, purchasing, and auditing.
Practice Administrator
Edmund Fisher, MD Inc.
Bakersfield
06.2017 - 06.2021
- Oversaw clinic administration, including financial management, recruitment and human resources
- Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
- Managed daily operations of the practice, including scheduling appointments, processing payments, and maintaining records.
- Analyzed financial data to identify areas of improvement in cost control initiatives.
- Created monthly reports detailing practice metrics such as appointment volume, no-shows, collections.
- Oversaw recruitment efforts for new employees and provided onboarding training sessions.
First Assist/Surgery Center Administrator
Beautologie Cosmetic Surgery
Bakersfield
11.2011 - 05.2014
- Assisted with budgetary development by providing in-depth analysis of current and potential future expenses
- Created documentation to articulate departmental roles and drafted statement-of-work for each team
- Researched health center standards and guidelines to identify best practices and improvement opportunities
- Satisfied customer queries over phone and email to maintain positive patient-provider relationships
- Improved clerical infrastructure by implementing medical content management system
- Represented company professionally when engaging with public and government agencies
- Delivered income records, balance sheets and documents to board to keep executives informed of all potential financial issues
- Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes
- Facilitated peer-to-peer conflict resolution
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards
- Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments
- Used hemostatic clamps, suture ligatures, and electrocautery equipment to control bleeding
- Cleaned and sterilized operating rooms
- Closed wounds using sutures, staples and other tools
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments
- Maintained surgical areas and oversaw inventory management
- Collaborated with vendors and service providers to coordinate required collaboration all while building a thriving practice focused on patient care and the newest and greatest products and technology medicine has to offer a wide diversity of patients.
Education
Associate of Science -
San Joaquin Valley College
CA01-2005
BBA - Business Administration And Management
Cal State Bakersfield
CA01-2009
Skills
- Schedule management
- Performance metrics
- Health information systems
- Patient relations
- Personnel management
- Records management
- Accreditation support
- Regulatory requirements
- Staff supervision
- Records maintenance
- Healthcare delivery
- Patient safety
- Policy Development
- Managing Practice Operations
Timeline
Medical Practice Administrator
Dr. Nneamaka Nwubah, Amaka Aesthetics
01.2024 - Current
Medical Practice Administrator
Physicians of Tennessee
09.2021 - 01.2024
Practice Administrator
Edmund Fisher, MD Inc.
06.2017 - 06.2021
First Assist/Surgery Center Administrator
Beautologie Cosmetic Surgery
11.2011 - 05.2014
Associate of Science -
San Joaquin Valley College
BBA - Business Administration And Management
Cal State Bakersfield