DANIELLE FAULKNOR
Maynardville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Processor
Ed Financial
Knoxville
07.2025 - Current
- Reviewed loan applications, verified information accuracy, and assessed eligibility for approval to support loan processing.
- Monitored daily workflow to ensure deadlines were met for each stage of the loan process.
- Tracked application status and managed workflows using software systems to enhance operational efficiency.
- Filed paperwork according to standard operating procedures and entered data points into tracking system.
- Monitored regulatory changes to maintain compliance with updated financial aid standards.
Lead Two Year Old Teacher
Kingdom Kids
Dalton
08.2024 - 05.2025
- Monitored student progress to foster cooperation and support individual growth.
- Guided students to develop social, emotional and physical skills.
- Facilitated group activities to promote cooperation and enhance positive interactions among children.
- Developed and enforced positive strategies to encourage good behavior.
- Enforced safety rules consistently throughout the school day.
- Received positive feedback from both parents and administration regarding the effectiveness of instructional methods.
- Prepared educational materials and resources that support curriculum objectives.
Customer Service Representative
Stanley Steamer
Knoxville
08.2021 - 03.2022
- Assisted customers with inquiries and service requests efficiently.
- Resolved customer complaints promptly, fostering satisfaction and building long-term loyalty.
- Presented existing and prospective customers with tailored service and product information, enhancing their decision-making experience.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Coordinated and scheduled cleaning service appointments, optimizing customer convenience and service delivery.
Scheduling Coordinator
Bellpoint Fencing
Knoxville
02.2019 - 07.2021
- Coordinated schedules for installation teams to optimize project timelines.
- Managed client communications to confirm appointments and service details.
- Ensured timely follow-up on customer inquiries regarding service appointments.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
Customer Service Representative
North Georgia Electric
Fort Oglethorpe
07.2018 - 09.2018
- Processed customer transactions efficiently and accurately at the front counter.
- Operated cash register and handled cash, credit, and debit transactions securely.
- Resolved customer complaints by listening attentively and offering solutions effectively.
- Maintained detailed records of payment arrangements and customer interactions.
- Performed data entry to update customer account information.
Education
High School -
Gibbs High School
Knoxville, Tennessee05.2014
Some College - No Degree
Pellissippi State Community College
Knoxville, TNSkills
- Data entry
- Workflow management
- Problem solving
- Multitasking Abilities
- Attention to detail
- Time management
- Critical thinking
- Clear communication
- Excellent communication
- Team collaboration
- Conflict resolution
- Customer service
- Reliable
- Workflow management
Volunteer Experience
Volunteer for church work such as membership of the events team, media team, outreach, and kids ministry.
References
References available upon request.
Timeline
Processor
Ed Financial
07.2025 - Current
Lead Two Year Old Teacher
Kingdom Kids
08.2024 - 05.2025
Customer Service Representative
Stanley Steamer
08.2021 - 03.2022
Scheduling Coordinator
Bellpoint Fencing
02.2019 - 07.2021
Customer Service Representative
North Georgia Electric
07.2018 - 09.2018
High School -
Gibbs High School
Some College - No Degree
Pellissippi State Community College