Danielle France
Gray
Summary
Dynamic Associate Manager with a proven track record at Cracker Barrel Old Country Store, excelling in inventory control and workflow optimization. Skilled in labor cost tracking and fostering team collaboration, I implemented systems that enhanced operational efficiency and improved customer satisfaction ratings. Committed to maintaining high standards of quality and compliance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Manager
Cracker Barrell Old Country Store
Abingdon
11.2022 - Current
- Coordinated with management to optimize workflow efficiency within restaurant environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed cash register operations including deposits and reconciling discrepancies.
- Coordinated inventory management and supply orders for kitchen and dining areas.
- Oversaw inventory levels, making adjustments as needed based on sales trends.
- Monitored food quality and presentation to ensure consistency across dishes.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
Assistant Manager
Panera Bread
Johnson City
07.2021 - 11.2022
- Assisted in managing daily operations and team coordination.
- Implemented inventory control procedures to optimize stock management.
- Monitored compliance with company policies and procedures effectively.
- Managed customer service inquiries and complaints in a timely manner.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Assisted in recruiting, training, and scheduling staff members.
- Managed cash register operations including deposits and reconciling discrepancies.
Education
Associate of Applied Science - Business Administration And Management
Northeast State Community College
Blountville, TN05-2020
Skills
- Inventory control
- Supply ordering
- Labor cost tracking
- Food cost tracking
- Workflow optimization
- Microsoft Excel
- Microsoft Word
Certification
- ServSafe December 2021 to December 2026
Timeline
Associate Manager
Cracker Barrell Old Country Store
11.2022 - Current
Assistant Manager
Panera Bread
07.2021 - 11.2022
Associate of Applied Science - Business Administration And Management
Northeast State Community College
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