Adaptable front desk receptionist with a strong foundation in customer service and office operations. Recognized for integrity, time management, and the ability to enhance patient experiences through welcoming interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Baptist Health Science University - College of Ost
Memphis
04.2025 - Current
Managed front desk operations and ensured smooth patient check-in processes.
Handled incoming calls and routed them to relevant personnel promptly.
Organized office supplies and maintained a tidy reception area for a welcoming atmosphere.
Collaborated with team members to improve front desk workflows and efficiency.
Greeted customers warmly and made them feel welcome.
Crew Member Trainer
Chick-fil-A
Memphis
01.2022 - 08.2023
Trained new crew members on customer service standards and food safety procedures.
Prepared food items according to standardized recipes and safety guidelines.
Stocked supplies and ingredients as needed to support daily operations.
Maintained clean and organized workstations throughout shifts.
Provided friendly customer service during order taking and payment processing.
Provided training to new crew members on proper customer service techniques and store policies.
Education
Bachelor of Nursing - Nursing
Baptist Health Sciences University
Memphis, TN
05-2027
High School Diploma -
Memphis Business Academy High School
Memphis, TN
05-2023
Skills
Hospitality services
Customer service
Training and mentoring
Reliability and punctuality
Time management
Adaptability
Integrity and honesty
Diversity awareness
Certification
Basic Life Support
Timeline
Front Desk Receptionist
Baptist Health Science University - College of Ost