DanielleMarie Lester

• 20+ hours observed
• Shadowed license physical therapists during patient evaluations and treatments
• Observed therapeutic exercises, manual therapy technique, and patient progression.
• Gained exposure to orthopedic and rehabilitation conditions.

• Answer and direct incoming calls, assisting customers with ticketing questions and event information.
• Assisted fans with ticket purchases, exchanges, and inquiries, ensuring a positive customer experience.
• Processed payments and managed transactions accurately using Paciolan ticketing software.

• 20+ hours observed
• Shadowed licensed physical therapist during patient evaluations and treatments in an inpatient setting.
• Observed therapeutic exercises, manual therapy techniques, and patient progression.
• Gained exposure to orthopedic and rehabilitation conditions.

10+ hours observed

Shadowed licensed physical therapists during patient evaluations and treatments.

Observed therapeutic exercises, manual therapy technique, and patient progression.

Gained exposure to orthopedic and rehabilitation conditions.

• Processed customer transactions accurately and efficient.
• Maintained accurate cash drawer and balanced registers at shift end.
• Assisted customers in locating products and resolving inquiries promptly.
• Maintained a clean and organized work environment.

• Operated package sorting to ensure efficient processing and accurate distribution of shipments.
• Conducted quality checks on packages to verify accuracy and integrity before shipment.
• Collaborated with team members to streamline operations and enhance workflow efficiency in busy environments.
• Work safely and efficient while sorting processing, scanning, loading and unloading packages.
• Scanned packages and place them on belts to go to designated locations.

• Assisted members with fitness inquiries, fostering a welcoming environment.
• Worked the concession stands for different kids/adults games.
• Provided excellent customer service and promptly addressed concerns.
• Performed task at the reception desk, including answering phone calls and handling inquiries.
• Maintained cleanliness and organization of gym equipment and facilities.
• Monitored member activities to ensure compliance with safety protocols.