Daniel Reagan Wood
Memphis
Summary
With a proven track record at Coastal Fish Company, I excel in delivering exceptional customer service and mastering sales techniques. My experience spans from enhancing guest engagement to efficiently managing high-volume tasks. Skilled in both interpersonal communication and POS systems, I consistently boost satisfaction and productivity, showcasing a strong work ethic and a knack for guest service excellence.
Overview
5
5
years of professional experience
Work History
Server
Coastal Fish Company
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Belle Meade Social
04.2023 - 04.2024
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Car Servicer
Alpine Autoworks
06.2020 - 03.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Collaborated with store personnel to address specific cleaning needs or concerns in a timely manner.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
Education
Bachelor of Arts - Communications
University of Memphis
Memphis, TN12-2024
Skills
- Strong work ethic
- Exceptional customer service
- Sales techniques
- Guest engagement
Timeline
Server
Coastal Fish Company
04.2024 - Current
Server
Belle Meade Social
04.2023 - 04.2024
Car Servicer
Alpine Autoworks
06.2020 - 03.2022
Bachelor of Arts - Communications
University of Memphis
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