Danja Coffey
Springfield
Summary
Compassionate Certified Medical Assistant with extensive experience, excelling in patient care in a fast-paced healthcare setting. Knowledge of effective patient communication and meticulous record-keeping while utilizing my clinical skills to enhance efficiency and patient satisfaction. Recognized for being proficient, detail-oriented and a team player.
Overview
23
23
years of professional experience
Work History
Certified Medical Assistant
CoxHealth Medical Clinic/ Family Practice
08.2013 - 04.2025
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records to include; vitals, medication, allergies, and overall patient history.
- Assisted physician with various in-office procedures to include; IUD placement, Nexplanon placement/ removal, skin biopsies, joint steroid injections, toenail removal.
- Staple and suture removal.
- Ear lavage.
- Prepared lab specimens for diagnostic evaluation.
- Preformed venipuncture and injections.
- Completed EKGs and other tests based on patient presentation in office.
- Submitted prescriptions and refills to pharmacies.
- Scheduled tests, and submitted prior authorizations.
- Coordinated referrals and authorizations for specialist consultations.
- Informed and discussed patient's test results under physician's supervision.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Sanitized, restocked, and ordered supplies.
- Oriented and trained new staff on proper procedures and policies.
- Precepted medical assistant students during their clinical externship, by providing them with knowledge of the clinical setting while helping them to develop critical thinking and problem-solving skills.
- Participated in continuing education programs through CoxHealth to stay up to date on new technologies and procedures.
Certified Medical Assistant
Bridges Family Medical Walk-In Clinic
07.2012 - 08.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information to include; vitals, medications, allergies and overall patient history.
- Performed venipuncture and injections.
- Prepared lab specimens for diagnostic evaluation.
- Called and submitted prescriptions and refills.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients.
- Managed multi-line phone system with proficient multitasking, and managing walk-in patients simultaneously to include rooming after checking-in.
Certified Medical Assistant
Dr. Roy Neimark, M.D., OB/GYN, Family Practice
04.2007 - 05.2012
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records to include; vitals, medication, allergies, and overall patient history.
- Assisted physician with various in-office procedures to include; colposcopies, conizations, endometrial biopsies, post-op bladder sling residual urine check with catheterization, IUD placement, Nexplanon placement/ removal, skin biopsies, circumcisions, toenail removal.
- Educated patients about medications, procedures, and care plan instructions.
- Staple and suture removal.
- Prepared lab specimens for diagnostic evaluation.
- Preformed venipuncture and injections.
- Completed EKGs and other tests based on patient presentation in office.
- Submitted prescriptions and refills to pharmacies.
- Scheduled outside testing.
- Informed and discussed patient's test results under physician's supervision.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Certified Medical Assistant
Robert Jackson M.D., Otolaringologist/Immunologist
04.2002 - 02.2005
- Collected and documented patient medical information to include; vitals, medication, allergies and overall patient history.
- Prepared allergy panel and serum for allergy testing.
- Preformed allergy skin testing.
- Assisted with in-office procedures and post-operative follow-up visits.
- Educated patients in post-operative care.
- Informed and discussed patient's test results under physician's supervision.
- Sanitized, sterilized instruments, and restocked rooms.
Education
Courses in Allied Health
Ozarks Technical Community College
Springfield, MO01-2020
Bryman College, Corithian Schools
Reseda, CA03-2002
Skills
- HIPAA compliance
- Healthcare software usage
- Patient care
- Clinical documentation
- Medical terminology
- Time management
- Problem-solving
- Triage assessment
- Phlebotomy techniques
- Injection administration
- Laboratory procedures - CLIA compliant
- EKG monitoring
- CPR/AED certified - American Heart Association
Timeline
Certified Medical Assistant
CoxHealth Medical Clinic/ Family Practice
08.2013 - 04.2025
Certified Medical Assistant
Bridges Family Medical Walk-In Clinic
07.2012 - 08.2013
Certified Medical Assistant
Dr. Roy Neimark, M.D., OB/GYN, Family Practice
04.2007 - 05.2012
Certified Medical Assistant
Robert Jackson M.D., Otolaringologist/Immunologist
04.2002 - 02.2005
Courses in Allied Health
Ozarks Technical Community College
Bryman College, Corithian Schools
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