Danny "Gene" Pack
Benton,Tn.
Summary
At Champion Home Improvement, I excelled as a Sales Representative, leveraging sales expertise and communication skills to enhance client satisfaction and expand our customer base significantly. My approach focused on understanding and addressing customer needs, which led to consistently achieving top-performing status by fostering trust-based relationships and effectively recommending solutions, thereby driving revenue growth.
Overview
16
16
years of professional experience
Work History
Sales Representative
Champion Home Improvement
05.2002 - 03.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Developed strong rapport with customers and created a positive impression of the business.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Bradley Central High School
Cleveland, TNSkills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales Presentations
- Sales closing
- Complex Problem-Solving
- Product and Service Sales
- Objection handling
- Meeting Sales Goals
Additional Information
I have worked in a christian school as principal for 12 years. I was Praise and Worship Leader for many years. I was good with people in which I used these skills in working with people in selling for Champion Home improvement. It showed I had patience in helping them make the right decisions and in the end results and the home owners were usually happy.
I have been retired now for 6 years. I am ready to go back to work. But I must mention. I care nothing about night time driving. I do not want to work every weekend. Also, preferably one or two appointments per day.
Due to some health issues, I still have more doctors appointments than I would like to have. Hopefully, that will change in the future.
I hope that you will consider me for a factory representative. I know when I worked for Champion I was very passionate. It was Champion or nothing. I had plenty of opportunities to go elsewhere. I would not go because I felt Champion was the best company.
Timeline
Sales Representative
Champion Home Improvement
05.2002 - 03.2018
High School Diploma -
Bradley Central High School
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