Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danyale M. Mayhue

Memphis

Summary

Dynamic professional seeking opportunities to leverage exceptional communication skills, strong decision-making, and administrative expertise. Proven ability to enhance operational efficiency and foster collaboration, contributing to team success and organizational goals. Committed to delivering high-quality results while adapting to fast-paced work environments. Eager to adopt a proactive approach to problem-solving and effectively support business objectives.

Overview

13
13
years of professional experience

Work History

LOA Coordinator Examiner (Remote Worker)

Sedgwick
04.2021 - Current
  • Provide customer service with the employers processing claims and risk management needs. Providing accurate time keeping for the FMLA claims and assisting with the continue processing requirements.

Patient Care Advocate (Remote Worker)

Accredo Specialty Pharmacy
12.2018 - 04.2021
  • Schedule orders for patients daily, handle escalated issues, assist in general service calls, make outbound calls to initiate orders, contact patients to deliver benefits and to get their permissions. Mediate between the doctor’s office and patients to get their orders delivered.

Client Coordinator/Front Desk Receptionist

My Family Health Clinic
03.2016 - 12.2018
  • Schedule patients, verified insurance and collective co-pays, filing and organizing, assisting the office manager daily.

Healthcare Communications Agent

Connexion Point
08.2015 - 03.2016
  • Enrolled clients in Medicare plans and review medical and prescription benefits.

Case Worker

Maximus
01.2015 - 08.2015
  • Maintain accurate and timely case notes on all customer contacts and document activities. Followed standard operating procedures to ensure consistency and accuracy. Address customers inquiries and resolve problems to ensure that appropriate changes are made. Communications with supervisor regarding any potential needs or concerns.

Dispatcher

Reddy Ice Corporation
06.2012 - 09.2013
  • Scheduled and dispatched workers and drivers to their appropriate locations. Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from driver logs. Relay work orders, messages, and information to or from supervisors to or from drivers by telephone or two-way radios. Confer with customers or supervising personnel in order to answer questions, problems or request for service.

Education

High School Diploma -

Hamilton High School
Memphis, TN
06-1994

Skills

  • Educational or social service sector
  • High ethical standards, confidentiality, and personal integrity
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Comfortable with basic data management systems
  • Social work-community organizing sector
  • Excellent writing and communication skills

Timeline

LOA Coordinator Examiner (Remote Worker)

Sedgwick
04.2021 - Current

Patient Care Advocate (Remote Worker)

Accredo Specialty Pharmacy
12.2018 - 04.2021

Client Coordinator/Front Desk Receptionist

My Family Health Clinic
03.2016 - 12.2018

Healthcare Communications Agent

Connexion Point
08.2015 - 03.2016

Case Worker

Maximus
01.2015 - 08.2015

Dispatcher

Reddy Ice Corporation
06.2012 - 09.2013

High School Diploma -

Hamilton High School

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Danyale M. Mayhue