Darcie Donovan
Oak Ridge
Summary
Experienced with loan processing, regulatory compliance, and customer service. Utilizes data analysis and problem-solving skills to enhance loan administration processes. Track record of fostering positive client relationships and maintaining high standards in loan management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Loan Administrator
Yampa Valley Bank
09.2023 - Current
- Ensured compliance with regulatory requirements by performing due diligence on all submitted documentation.
- Assisted customers in understanding loan terms and conditions, providing clear explanations when necessary.
- Resolved complex issues related to loans, working closely with various departments to find effective solutions.
Life Insurance Broker
Symmetry Financial
09.2021 - 09.2023
- Provide exemplary service to existing clients
- Maintained license and appointments with multiple highly rated life insurance companies
- Contacted leads/set appointments/bind new business
Operations Manager
Two Men and a Truck
08.2017 - 08.2021
- Screened/Hired/Trained new crew members
- Managed scheduling for team of 30+ movers/drivers
- Maintained company DOT compliance
- General administrative/office duties
Education
Associate degree -
Herkimer County Community College
Skills
- Strong negotiation
- Social Media Marketing
- Loan origination
- Document review
- Loan processing
- Loan servicing
- Collateral evaluation
Certification
- Licensed Insurance Producer
- Property/Casualty
- Life/Health
- Licensed Notary Public
Timeline
Loan Administrator
Yampa Valley Bank
09.2023 - Current
Life Insurance Broker
Symmetry Financial
09.2021 - 09.2023
Operations Manager
Two Men and a Truck
08.2017 - 08.2021
Associate degree -
Herkimer County Community College
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