Results-driven team leader with a strong focus on workplace safety and process improvement. Proven ability to enhance team productivity and drive positive change through effective conflict resolution and customer-focused strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Step-up Team Lead
Geodis
Lebanon, TN
09.2025 - Current
Led team in daily operations, ensuring adherence to company policies and safety standards.
Coordinated workflow among team members, optimizing task distribution for efficiency.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Worked different stations to provide optimal coverage and meet production goals.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Ensured efficient unloading and prompt receipt of live loads to maintain operational flow.
Facilitated team productivity by ensuring all members remained engaged in their designated tasks.
Managed pallet inventory on the floor to maintain adequate supply for second shift requirements.
Provided support to address challenges faced by colleagues to enhance team productivity.
Managed BOL verification after unloading to confirm readiness for receipt and adherence to standards.
Delivered timely updates to enhance team collaboration and project tracking.
Operated dock controls to manage door openings and closings for unloaders. Assisted team leads in resolving operational issues on the floor.
Trained new team members by relaying information on company procedures and safety requirements.
Customer Service Representative
Geodis
Lebanon, TN
11.2024 - 09.2025
Conducted thorough checks of dates and item details to maintain error-free operations on the floor.
Coordinated daily LTL scheduling to enhance efficiency in transportation and delivery processes.
Facilitated resolution of issues encountered by receivers and unloaders.
Supported team efficiency by providing flexible assistance in receiving and unloading tasks.
Facilitated resolution of issues for team leads to enhance operational efficiency.
Put Away Driver
Geodis
Lebanon, TN
01.2023 - 11.2024
Organized received pallets and efficiently allocated them to designated storage locations.
Implemented cross-training to ensure seamless operational support.
Adhered to all safety regulations and traffic laws while driving.
Conducted routine maintenance checks on vehicles to ensure operational readiness.
Trained new drivers on safe driving practices and company protocols.
Achieved safe driving records by consistently following traffic rules and regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivery Driver
Stream-line Logistics
Lebanon, TN
03.2022 - 01.2023
Executed timely delivery of packages to customers for Amazon.
Assisted drivers with package management to enhance customer satisfaction and maintain on-time delivery standards.
Picker and Packer
Amazon
Lebanon, TN
11.2018 - 03.2022
Executed safe and efficient operation of order picker, reach truck, tugger, and electric pallet jack to support inventory management and logistics.
Executed timely selection of customer orders to facilitate efficient packing processes.
Oversaw packing operations for customer orders, implementing effective problem-solving strategies to enhance workflow. Coordinated dock activities to optimize order fulfillment processes.
Implemented cross-training programs to support operational flexibility and workforce versatility.