Darla Caldera
Antioch
Summary
Seasoned Assistant Manager bringing proven skills in negotiating, preparing and finalizing residential lease agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
23
23
years of professional experience
Work History
Assistant Property Manager
Peppertree Apartments
06.2002 - Current
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Kept accurate records of all resident and tenant correspondence.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Followed up on delinquent tenants and coordinated collection procedures.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Showed apartments to potential tenants and answered questions regarding community.
Education
High School Diploma -
Antioch High School
Antioch, TN05-2000
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Fair housing regulations
- Tenant issue resolution
- Tenant relations
- Relationship building and rapport
- Leasing and sales
- Unit inspection
- Staff management
- Property inspections
- Onsite tours
- Payment management
- Rent collection
- Policy enforcement
- Application process proficiency
- Records management
- Appointment scheduling
- Showing and leasing of units
Timeline
Assistant Property Manager
Peppertree Apartments
06.2002 - Current
High School Diploma -
Antioch High School
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