High performing executive with thirty five years experience seeking an opportunity as an Interim Chief Executive Officer or Chief Operating Officer. In-depth knowledge of hospital operations at all levels. Demonstrated proficiency in improving quality, financial, patient safety, and customer service results by evaluating processes and oversee the implementation of necessary changes. Extensive experience in developing growth via physician recruitment, expansion of hospital services, and partnering with larger healthcare systems.
Overview
45
45
years of professional experience
Work History
Consultant
Self-employed
11.2021 - Current
Jackson Park Hospital Hospital, Chicago, Il. 10/23-04/26
Executed MCG software services enabling accurate classification of patients as inpatient or observation status, resulting in reduced denials.
Effectively recruited leadership for Friedell Clinic, a multi-specialty clinic.
Delivered recommendations enhancing hospitalists CPT coding, resulting in approximately $250,000 additional net revenue.
Negotiated vendor contract leading to a savings of $100,00 over a 3 year period.
Cultivated relationships with Medicaid managed care contractors, enhancing quality outcomes for members.
Engaged with revenue cycle team to lower accounts receivables and boost cash flow.
Wilson Medical Center, Neodesha, KS. 01/22-02/22
Interim CEO
Chief Executive Officer
Quorum Health Resources-Rhea Medical Center
07.2017 - 11.2021
Recruited two Primary Care Physicians, three Nurse Practitioners.
Experienced significant growth in the following services as a result of partnering with physician groups to bring care to the local community.
Tennessee Bone and Joint Orthopedics
Erlanger Cardiology
Chattanooga Allergy Clinic
Complete Eye Care-Ophthalmologist
Pain Management Program
Implemented Infusion Center
Days cash on hand increased from 325 to 404
Recognized as Business Man of the Year-Rhea County due to the organization’s response to the COVID-19 pandemic.
Engaged Brentwood Communications to enhance Marketing program.
Medical Office Building, 10,500 square feet, due to be completed December,2021.
Successful Joint Commission survey completed in 2019.
Established Joint Conference Committee to build the relationship with Board, Medical Staff, and Administration.
Rhea Medical Center is a 25 Bed Critical Access Hospital, located in Dayton, TN. Rhea Medical Center is county owned with a seven person Board of Directors governing board. Rhea Medical Center has been under a management agreement with Quorum Health Resources since 1994.
Chief Executive Officer
Davies Community Hospital
09.2012 - 04.2017
Successfully recruited physicians for Family Practice, OB/GYN, Internal Medicine, General Surgery, Pain Management, Cardiology, Urology, Radiology, and Neurology.
Improved Leapfrog Hospital Safety Score from F(2012) to B(2017)
Expanded the geriatric behavioral health inpatient service resulting in $300,000 additional net revenue.
Reduced employee turnover rate from 33% to 16%.
Established a clinical partnership with St. Mary’s Hospital(Evansville, IN.) which will enable the hospital to enhance several service lines such as Nephrology, Urology, Oncology, Cardiology, and Orthopedics.
Collaborated with St. Mary’s Hospital to establish a local site for lung cancer screening.
Improved ORYX measures from 72% to 98%
Partnered with InQuicker to establish a pre registration system for the Emergency Room and Urgent Care Center resulting in decreased wait times and increased patient satisfaction.
Partnered with the Studer Group provide best practices and enhance leadership development and improve the patient experience.
In process of contracting with nursing homes on a statewide basis to participate in the IGT program. Hospital anticipates revenue of approximately $23,000,000/annually.
Successfully renegotiated the Blue Cross contract resulting in additional net revenue of $1,000,000.
Medical Office Building, 15,000 square foot rehabilitation facility in 2017.
First hospital in Indiana to receive approval to treat Veterans locally.
Davies Community Hospital is a 74 bed community hospital governed by a nine member Board of Governors appointed by Daviess County. The hospital has a management agreement with Quorum Health Resources. Other services include a Hospice and an Urgent Care Center.
Chief Executive Officer
Rutherford Regional Health System
10.2007 - 07.2012
Partnered with Duke University oncology program to develop protocols.
Developed a relationship with the University of North Carolina to enhance nursing education.
Renegotiated various third party payer contracts, increasing revenue by $1,000,000.
Successfully recruited physicians for Orthopedic Surgery and Cardiology.
Rebranded the organization to provide clearer identity throughout the community.
Wound Care Center established, June, 2012.
Partnered with Walmart to open an outpatient clinic.
Engaged the Studer Group to drive operational and clinical results.
Established the Cancer Navigator role.
Significantly reduced wait times in the Emergency Room and improved patient satisfaction to the 90th percentile.
Four time Thomson top 100 hospital.
Ranked #1 nationally for patient satisfaction within the surgical division.
Recognized by Cleverly and Associates as a top 100 hospital.
Rutherford Regional Health System is comprised of a 143 bed hospital, home health agency, and seven physician practices. Medical Center is governed by a fifteen member Board Of Trustees and maintained a management agreement with Quorum Health Resources through June,2012.
Chief Operating Officer
Regional Medical Center of Orangeburg and Calhoun Counties
03.1998 - 09.2007
Established a productivity system resulting in a savings of $5,000,000.
Reduction of contact labor resulted in a savings of $3,000,000.
Established the Regional Way and engaged the Studer Group to assist with the transition.
Improved Emergency Room patient satisfaction from the 23rd percentile to the 95th percentile.
Developed Hospitalists program.
Partnered with the Hollings Cancer Center for the development of protocols.
Completely revised the medical staff peer review process from departmental based to an interdisciplinary approach.
Regional Medical Center is a 288 bed county owned hospital managed by Quorum Health Resources.
Chief Executive Officer
Kings Daughter Hospital
10.1997 - 02.1998
Interim assignment through Quorum Health Resources.
Chief Executive Officer
Bascom Palmer Eye Institute
04.1994 - 08.1997
Led the process of transitioning the hospital to the University of Miami.
Established the Bascom Palmer Eye network.
Additional service lines in orthopedics and ENT established.
Consolidated several services within the hospital and University of Miami.
Developed telemedicine program.
Renegotiated managed care contracts saving approximately $500,000.
Ranked #1 or #2 nationally by US News and World Reports.
Bascom Palmer Eye Institute is a 100 bed hospital affiliated with the University of Miami.
Vice President/Director
University of Mississippi Medical Center
05.1985 - 03.1994
During my first four years served as Director of Patient Financial Services and Vice President during my last five years.
Improved cash collections by $30,000,000 within 18 months by revamping the entire revenue cycle.
Responsible for the day to day operations of the Children’s Hospital. Part of a team that developed a long term plan for replacing aging facilities.
University of Mississippi Medical Center is a 450 bed academic center managed by Quorum Health Resources/HCA Management Company.
Business Office Manager
Indian Path Hospital
06.1981 - 04.1985
Initial position with HCA/Quorum Health Resources.
Education
Master of Science - Health Science
Mississippi College
Clinton, MS
01-1990
Bachelor of Science - Marketing
University of Massachusetts Dartmouth
Dartmouth, MA
01-1976
Skills
Organizational leadership
Executive leadership
Risk management
Staff management
Strategic planning
Operational leadership
Project management
Process improvements
Financial management
Affiliations
Member, American College of Healthcare Executives.
Timeline
Consultant
Self-employed
11.2021 - Current
Chief Executive Officer
Quorum Health Resources-Rhea Medical Center
07.2017 - 11.2021
Chief Executive Officer
Davies Community Hospital
09.2012 - 04.2017
Chief Executive Officer
Rutherford Regional Health System
10.2007 - 07.2012
Chief Operating Officer
Regional Medical Center of Orangeburg and Calhoun Counties
03.1998 - 09.2007
Chief Executive Officer
Kings Daughter Hospital
10.1997 - 02.1998
Chief Executive Officer
Bascom Palmer Eye Institute
04.1994 - 08.1997
Vice President/Director
University of Mississippi Medical Center
05.1985 - 03.1994
Business Office Manager
Indian Path Hospital
06.1981 - 04.1985
Master of Science - Health Science
Mississippi College
Bachelor of Science - Marketing
University of Massachusetts Dartmouth
Awards
Quorum Health Resources CEO of the Year, 2010, hospitals with net revenue of $40M-$100M.
Community Service
Board Member- United Way of Rutherford County., Board Member-Community Clinic of Rutherford County., March of Dimes Chairperson 2008, Board Member-Rutherford County Economic Development., Board Member, Western North Carolina Health Network., Rotary Club member-Orangeburg, Miami, and Washington, IN., Board Member-Daviess County Economic Development.