DAVID BUSS
Columbia
Summary
Results-oriented sales professional with a proven record in healthcare sales. Exceeds revenue and profitability targets while implementing corporate strategies. Skilled in territory management and customer service, with success in startups, turnarounds, market expansions, and product launches.
Overview
17
17
years of professional experience
Work History
Community Outreach – Physician Liaison
Family Care Center
Nashville
01.2023 - 01.2026
- Build and maintain relationships with community agencies, veteran and government organizations, behavioral mental health agencies and physician medical practices.
- Identified and mitigated community barriers to improve access for schools, employers, seniors, veterans, families, first responders, and other behavioral and mental health organizations.
- Developed and maintained positive working relationships, identified and addressed obstacles, and established best practices to support physicians and patients seeking outpatient behavioral health services.
- Provide evidence-based care, therapies, medication management, TMS with individual comprehensive treatment plans.
- Outpatient services include biological, psychological, mental health, mood & social disorders in addition to intensive outpatient programs.
- Executed corporate goals, utilized metrics and data-based platforms, exceeded revenue expectations, managed diverse sales environments, and organized high-impact events to support corporate objectives.
Admissions Coordinator – Inside Sales
Universal Health Services
Brentwood
01.2021 - 01.2023
- Answered, initiated, and handled inquiries from patients and support group members referred to FRN through inbound calls, outbound calls, web inquiries, and online chat.
- Work to achieve individual, team, and corporate goals.
- Identified and addressed barriers preventing patient access to treatment services, facilitating timely admissions.
- Partnered with attorneys, courthouses, detox centers, hospitals, probation officers, physicians, and therapists to coordinate appropriate placements for SUD patients.
- Collaborated with various FRN departments to obtain billing information, medical records, and clinical assessments.
Community Outreach Representative – Outside Sales Business Development
Rogers Behavioral Health
Nashville
01.2020 - 01.2021
- Created and implemented referral development strategies that maximized referrals and strengthened Rogers’ brand through professional relationships with referents.
- Analyzed market trends and service needs; communicated family and referent feedback; planned and executed referral development strategies.
- Builds, maintains and coordinates relationships with clinical and administrative leadership as well as families, patients, and members of the public.
- Made timely decisions based on patient and referent needs to ensure effective service delivery.
Treatment Specialist – Inside - Outside Sales / Business Development / Management
ADDICTION CAMPUSES
Nashville
01.2015 - 01.2019
- Called on hospitals, emergency departments, psychiatric units, detox facilities, physician practices, probation officers, and Suboxone clinics to secure referrals for clients seeking admission to treatment programs nationwide.
- Directed team of treatment specialists in 2015 to generate highest number of outbound and web chat leads.
- Received Circle of Excellence Award for achieving highest admissions in 2016.
- Achieved 2nd highest admissions to treatment facilities in 2015.
- Received 2nd quarter award for highest admissions among 14 treatment specialists.
- Collaborated with various departments across community facilities to obtain billing information, utilizing reviews, clinical assessments, and client deductibles to ensure proper placement.
- Work with clients to reinforce positive behaviors and discourage self-defeating ones.
- Listened to clarify and respond to questions, demonstrating group presentation skills and participating in intervention meetings.
Clinical Liaison
RECKITT BENCKISER PHARMACEUTICALS
Nashville
01.2012 - 01.2013
- Educated, consulted, certified specialty physicians to prescribe Suboxone Sublingual Film to opioid dependent patients.
- Sold Suboxone to psychiatrists, internal medicine specialists, addictionologists, and pain management centers, enhancing treatment options for opioid-dependent patients.
- Recruited 17 newly certified physicians to sell Suboxone in 2012 while the national average was five.
- Achieved national ranking of 63 out of 198, zone ranking of 21 out of 45, and district ranking of 6 out of 10 based on sales performance.
- Surpassed corporate goals for my territory by implementing effective sales strategies and engaging with clients throughout 2013.
- Increased film market share on a quarterly basis in 2012 by implementing targeted marketing campaigns and enhancing customer outreach.
- Added two treatment advocate speakers to the territory, expanding outreach and support for opioid addiction treatment.
- Received strong performance approval rating for contributions and achievements, reflecting commitment to patient care and sales excellence.
Territory Manager
CORAM HEALTHCARE, AN APRIA HEALTHCARE COMPANY
Nashville
01.2009 - 01.2011
- Sold specialty injectable-infusion drugs and services to allergist, pulmonologist, neurologist, Infectious disease, gastroenterologist, general surgeons and orthopedic.
- Managed satisfaction and retention of assigned book of business, ensuring client needs were met.
- Exceeded sales quota for all three therapies in first quarter 2011.
- Surpassed sales quota in 5 out of 6 quarters between 2010 and 2011.
- Secured first place in VP swap sales contest for January 2011 in region 8.
- Developed relationships with biotech manufacturers, collaborating to drive sales growth.
- Promoted pre-discharge hospital drug therapies, supplies, techniques and nursing to minimize post-surgical recovery costs.
- Inside sales therapies included alpha-1, primary immune deficiency, hereditary angioedema, anti-infective wound therapy, cardiac-inotropic, total parental nutrition, oncology and pain and palliative care.
Education
Bachelor of Science - Business Administration
University of Tennessee
Knoxville, TN01-1994
Skills
- Community outreach
- Community engagement presentations
- Relationship management
- Networking
- New contact development
- Relationship building
- Consultative sales
- Lead generation
- Opportunity identification
- Inside sales
- Outside sales
- Negotiating
- Closing skills
- Client retention
- Quality client service
- Healthcare regulations
- Community resource coordination
- Outreach strategy
- Market research
- Data analysis
- CRM proficiency
- CRM
- Problem-solving
- Problem solving
- Conflict resolution
- Interdisciplinary collaboration
- Strategic communication
- Strategic methods
- Presentation skills
- Problem-solving
Awards
Numerous sales awards.
Early Career
Previous career experience includes serving as a District Manager & Specialty Sales Representative for Wyeth Pharmaceuticals, and as a Key Account Manager for the Ross Products Division at Abbott Laboratories.
Timeline
Community Outreach – Physician Liaison
Family Care Center
01.2023 - 01.2026
Admissions Coordinator – Inside Sales
Universal Health Services
01.2021 - 01.2023
Community Outreach Representative – Outside Sales Business Development
Rogers Behavioral Health
01.2020 - 01.2021
Treatment Specialist – Inside - Outside Sales / Business Development / Management
ADDICTION CAMPUSES
01.2015 - 01.2019
Clinical Liaison
RECKITT BENCKISER PHARMACEUTICALS
01.2012 - 01.2013
Territory Manager
CORAM HEALTHCARE, AN APRIA HEALTHCARE COMPANY
01.2009 - 01.2011
Bachelor of Science - Business Administration
University of Tennessee