David Deckard
250 Springview Dr
Summary
Dynamic professional with extensive experience in customer service and law enforcement. At ATT, I excelled in problem resolution and relationship building, negotiating payment terms for swift service reactivation. Proven ability to ensure public safety as a Deputy Sheriff, utilizing critical thinking and active listening to address community needs effectively.
Overview
33
33
years of professional experience
Work History
Customer Service Representative
ATT
Johnson City
11.2006 - 06.2023
Collaborated with customers to negotiate payment terms, enabling swift service reactivation.
Cable Technician
DIRECTV
Johnson City, TN
05.2003 - 03.2005
Installing Direct TV, troubleshooting, customer service.
Code Enforcement Officer
City Of San Bernardino
San Bernardino, CA
05.1998 - 06.2002
Ensure public health, safety, and community standards by inspecting properties for violations of municipal codes, zoning laws, and housing regulations
Deputy Sheriff, Road Patrol
LA County
Los Angeles, CA
01.1990 - 11.1997
- Enforced traffic laws and regulations to ensure public safety.
- Conducted routine patrols, monitoring community for suspicious activities.
- Responded to emergency calls, providing assistance and support as needed.
- Collaborated with local agencies on crime prevention initiatives.
Education
Associate of Science - Criminal Justice
Riverside City College
Riverside, CA06.1987
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint handling
- Complaint resolution
Timeline
Customer Service Representative
ATT
11.2006 - 06.2023
Cable Technician
DIRECTV
05.2003 - 03.2005
Code Enforcement Officer
City Of San Bernardino
05.1998 - 06.2002
Deputy Sheriff, Road Patrol
LA County
01.1990 - 11.1997
Associate of Science - Criminal Justice
Riverside City College