David Deckard
250 Springview Dr
Summary
Dynamic professional with extensive experience in customer service and law enforcement. At ATT, I excelled in problem resolution and relationship building, negotiating payment terms for swift service reactivation. Proven ability to ensure public safety as a Deputy Sheriff, utilizing critical thinking and active listening to address community needs effectively.
Overview
33
33
years of professional experience
Work History
Customer Service Representative
ATT
11.2006 - 06.2023
Collaborated with customers to negotiate payment terms, enabling swift service reactivation.
Cable Technician
DIRECTV
05.2003 - 03.2005
Installing Direct TV, troubleshooting, customer service.
Code Enforcement Officer
City Of San Bernardino
05.1998 - 06.2002
Ensure public health, safety, and community standards by inspecting properties for violations of municipal codes, zoning laws, and housing regulations
Deputy Sheriff, Road Patrol
LA County
01.1990 - 11.1997
- Enforced traffic laws and regulations to ensure public safety.
- Conducted routine patrols, monitoring community for suspicious activities.
- Responded to emergency calls, providing assistance and support as needed.
- Collaborated with local agencies on crime prevention initiatives.
Education
Associate of Science - Criminal Justice
Riverside City College
Riverside, CA06.1987
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint handling
- Complaint resolution
Timeline
Customer Service Representative
ATT
11.2006 - 06.2023
Cable Technician
DIRECTV
05.2003 - 03.2005
Code Enforcement Officer
City Of San Bernardino
05.1998 - 06.2002
Deputy Sheriff, Road Patrol
LA County
01.1990 - 11.1997
Associate of Science - Criminal Justice
Riverside City College