David Ickes
Clinton
Summary
Dynamic and results-driven professional with extensive experience in logistics, as well as excelling in merchandising and customer engagement. Proven ability to lead teams and enhance operational efficiency, certified in Smith System and forklift operations. Exceptional communicator skilled in inventory control, consistently achieving top safety ratings and fostering a customer-first environment.
Overview
22
22
years of professional experience
Work History
Merchandising Specialist
Home Depot
Oak Ridge
04.2022 - Current
- Trained staff on merchandising standards and best practices for effective execution.
- Conducted regular audits of merchandise presentation to maintain store standards.
- Coordinated seasonal transitions in product displays to align with marketing strategies.
- Consistently put customers first by handling needs with sense of urgency and compassion.
- Printed labels and tags for for-sale merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
Plumbing Specialist
Lowes Home Improvement
12.2019 - 03.2022
- Assist customers in selection of appropriate products
- Maintain stock, and displays
- Assist in other departments as needed
- Assist in customers in the location of items throughout the store
- Certified forklift driver (sit-down, reach and order picker)
Senior Operation Supervisor
Penske Logistics
Knoxville
01.2004 - 05.2019
- Managed 10-70 drivers, and up to 10 office staff
- Oversaw multiple accounts across the Southeast
- Prepared and submitted payroll for up to 80 employees
- Organized routes weekly for all drivers per account location
- Instructed drivers in safety protocols
- Smith System certified instructor
- Lead staff to receive top safety ratings for 5 years
- Communicated with accounts and drivers to achieve account goals
Education
Oklahoma State Tech - Diesel Mechanics
Oklahoma State Tech
Okmulgee, OKHigh School Graduate -
Poway High School
Poway, CASkills
- Smith System Certified
- Certified Forklift Instructor
- Excellent communicator
- Inventory Control Specialist
- Proficient in Microsoft Office programs
- Proficient in internet research
- Proficient in social media
- Able to manage multiple tasks
- Capable of preparing and managing driving routes
- Quality Assurance Manager
Awards
- Employee of the Year for 3 years
- Safety Performance Awards for 5+ years
- Recognition for achieving the company business plan in 2009
Timeline
Merchandising Specialist
Home Depot
04.2022 - Current
Plumbing Specialist
Lowes Home Improvement
12.2019 - 03.2022
Senior Operation Supervisor
Penske Logistics
01.2004 - 05.2019
Oklahoma State Tech - Diesel Mechanics
Oklahoma State Tech
High School Graduate -
Poway High School