DAVID KECK
Oak Ridge
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 39-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Forced to leave work field in October of 2022 due to Health reasons (Dual Transplant Liver and Kidney) November of 2023.
Doctors have released me to returned to work with no limitations.
Overview
40
40
years of professional experience
Work History
Sales Service Manager
Chemical Solution (Partner)
03.2006 - 10.2022
- Increased sales revenue through effective cross-selling and upselling techniques.
- Negotiated favorable pricing terms with suppliers, increasing profit margins without compromising on product quality.
- Developed strong relationships with key clients, expanding the company''s market share within the region.
- Organized training programs to enhance product knowledge and sales skills among team members.
- Established effective inventory management systems to ensure optimal stock levels were maintained at all times.
- Established schedules to improve service and reduce labor costs, promoting customer satisfaction.
- Enhanced customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
Owner/Operator
Superior Equipment Sales & Service
09.1991 - 03.2006
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
Chemical Beverage Sale /Customer Service Manager
IJ Foods
04.1983 - 03.1991
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- 83-87 Service Technician
- 87-91 Chemical / Beverage Sales Specialist in charge of 5 service technicians and was Sales Manager and work with 35 Territory Managers to increase Sales in Knoxville Division.
Education
High School Diploma -
Karns High School
Knoxville, TN06-1976
Skills
- Sales presentations
- Customer relationship management
- Problem-solving abilities
- Attention to detail
- Multitasking
- Technical aptitude
- Teamwork
- Customer service
- Problem-solving
Timeline
Sales Service Manager
Chemical Solution (Partner)
03.2006 - 10.2022
Owner/Operator
Superior Equipment Sales & Service
09.1991 - 03.2006
Chemical Beverage Sale /Customer Service Manager
IJ Foods
04.1983 - 03.1991
High School Diploma -
Karns High School
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