David McDaniel
Nashville
Summary
Dynamic Operations Manager with a proven track record at The Row Kitchen and Pub, excelling in inventory management and staff training. Enhanced team productivity through strategic planning and effective conflict resolution, driving customer satisfaction and operational efficiency. Passionate about fostering a collaborative environment and optimizing workflows for exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Operations Manager
The Row Kitchen and Pub/NashHouse Southern Spoon and Saloon
01.2024 - 01.2025
- Managed daily operations of restaurant and pub to ensure smooth service delivery.
- Coordinated staff schedules to optimize coverage during peak hours and events.
- Oversaw inventory management, ensuring stock levels met operational needs.
- Trained new employees on service protocols and food safety standards.
- Implemented efficient workflows to enhance team productivity and customer satisfaction.
- Conducted regular inspections to maintain cleanliness and safety standards in the kitchen.
- Collaborated with kitchen staff to streamline meal preparation processes and service timing.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Collaborated with team leaders on quality audits.
- Presented performance and productivity reports to supervisors.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Oversaw financial management, budget management, accounting and payroll activities.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Measured and reviewed performance via KPIs and metrics.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Built company's first onboarding and training documentation
Operations Manager
Wildhorse Saloon/ Ole Red Nashville
01.2023 - 01.2024
- Oversaw inventory management, ensuring stock levels met operational needs.
- Coordinated staff schedules to optimize coverage during peak hours and events.
- Implemented efficient workflows to enhance team productivity and customer satisfaction.
- Collaborated with kitchen staff to streamline meal preparation processes and service timing.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Coordinated with multiple departments to manage food, beverage and entertainment requirements for venue
- Regularly cooperated in coordinating multi-million dollar special events for national clients and events
Front of House Manager
Bar Louie Bellevue
10.2022 - 01.2023
- Trained and supervised staff to ensure exceptional customer service.
- Collaborated with kitchen staff to streamline service delivery.
- Implemented training programs for new hires on service standards.
- Monitored inventory levels and assisted with supply orders regularly.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Resolved customer complaints in a professional manner.
- Ensured compliance with health department regulations regarding sanitation and safety standards.
- Assisted with training new staff members on proper customer service techniques.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Monitored dining room cleanliness and tidiness at all times.
- Interviewed, hired and trained new employees.
Assistant Manager
Tailgate Brewery
01.2022 - 10.2022
- Assisted in daily operations to ensure efficient brewery management.
- Coordinated staff schedules to optimize workflow and coverage.
- Trained new employees on safety protocols and operational procedures.
- Managed inventory levels to maintain product availability and quality.
- Collaborated with marketing team on promotional events and initiatives.
- Implemented process improvements for smoother brewing operations.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
Assistant
M.L. Rose
01.2020 - 01.2022
- Assisted in inventory management and ensured stock levels met demand efficiently.
- Managed daily operations and supported staff in a fast-paced restaurant environment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new employees on operational procedures and customer service standards.
- Collaborated with management to implement process improvements for efficiency.
- Maintained cleanliness and organization in dining areas to enhance guest experience.
Managing Partner
Learned Hand Inc.
01.2018 - 01.2020
- Directed company strategy to enhance operational efficiency and profitability.
- Oversaw project management to ensure timely delivery of client solutions.
- Collaborated with teams to develop innovative service offerings and improve customer satisfaction.
- Mentored junior staff, fostering professional development and skill advancement.
- Analyzed market trends to inform strategic planning and decision-making processes.
- Managed financial performance and budget allocations for various initiatives.
- Established partnerships with key stakeholders to expand business opportunities.
- Managed daily operations including staff management and client relations.
- Actively participated in strategic planning meetings.
- Provided guidance and mentorship to junior partners.
- Maintained positive relationships with external stakeholders such as investors and regulators.
- Led weekly meetings with senior partners to discuss progress updates.
- Drafted proposals outlining project objectives, timelines, costs.
- Made high-quality investing decisions to advance business and increase profits.
- Identified potential risks associated with projects or investments.
- Conducted market research to identify trends and opportunities for growth.
- Represented the firm at industry events, conferences, and networking opportunities to promote brand and expand professional network.
- Worked with SEC to file amendments and achieve compliance targets.
- Executed on-time, under-budget project management to adhere to project road map.
Network Engineer
Education Networks of America
01.2013 - 01.2015
- Configured and maintained network devices for optimal performance and reliability.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Monitored network traffic to identify and resolve connectivity issues promptly.
- Implemented security protocols to safeguard sensitive educational data and resources.
- Collaborated with cross-functional teams to support network infrastructure projects.
- Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
- Evaluated new technologies to enhance the educational networking environment effectively.
- Led the deployment of VoIP (Voice over IP) solutions to enhance communication capabilities while reducing operational costs.
- Participated in disaster recovery planning, implementation, and testing to ensure business continuity.
- Trained new staff on network systems and best practices for usage.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
Education
Juris Doctor -
Belmont University College of Law
Nashville, TN05-2014
Bachelor of Arts - Political Science, History
Guilford College
Greensboro, NC05-2006
Skills
- Inventory Management
- Just-in-time logistics
- Forecasting
- Vendor Relations
- Budgeting
- Cash Management
- Cost Management
- Profit/Loss Monitoring
- Financial management
- Compliance management
- Financial Compliance
- Business Law
- Legal Compliance
- Facility Oversight
- Strategic Planning
- Business Planning
- Project management
- Project oversight
- Scheduling
- Staff Management
- Staff Training
- Staff Retention
- Staff supervision
- Training development
- Performance assessment
- KPI tracking
- Workflow improvement
- Large Venue Management
- High Volume Management
- Event coordination
- Large Event Planning
- Off-Site Event Planning
- Marketing
- Customer Engagement
- Customer Retention
- Customer service
- Hospitality
- Food Quality
- Food Safety
- Food Preparation
- Kitchen Operations
- Waste Control
- Safety Management
- Conflict resolution
- Conflict mediation
- Team collaboration
- Cross-functional teamwork
- Quality assurance
- Strategic development
- Training development
- Quality assurance
- Conflict mediation
- KPI tracking
- Project management
- Cross-functional teamwork
- Strategic development
Timeline
Operations Manager
The Row Kitchen and Pub/NashHouse Southern Spoon and Saloon
01.2024 - 01.2025
Operations Manager
Wildhorse Saloon/ Ole Red Nashville
01.2023 - 01.2024
Front of House Manager
Bar Louie Bellevue
10.2022 - 01.2023
Assistant Manager
Tailgate Brewery
01.2022 - 10.2022
Assistant
M.L. Rose
01.2020 - 01.2022
Managing Partner
Learned Hand Inc.
01.2018 - 01.2020
Network Engineer
Education Networks of America
01.2013 - 01.2015
Juris Doctor -
Belmont University College of Law
Bachelor of Arts - Political Science, History
Guilford College