Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Work History
Quality Assurance Analyst
2 Years 11 Months
CoLinx LLC | 08.2023 - Current
Developed and executed test plans, cases, and scripts for various projects.
Conducted thorough testing on software applications to ensure quality and functionality.
Collaborated with cross-functional teams to identify and resolve defects in a timely manner.
Analyzed test results and documented findings to support continuous improvement initiatives.
Production Lead
11 Years
Tampa Bay Steel Corporation | 08.2012 - 08.2023
Led transportation and production teams at Tampa Bay Steel, ensuring smooth operations and quality output.
Maintained consistent attendance to support team goals.
Led production team to ensure adherence to safety protocols and operational procedures.
Streamlined workflow processes to enhance efficiency and reduce downtime in manufacturing operations.
Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
Implemented quality control measures, resulting in improved product consistency and reduced defects.
Managed inventory levels, ensuring timely availability of materials to support uninterrupted production flows.
Office Staff
3 Years 4 Months
Publix | 04.2009 - 08.2012
Oversaw customer service, money services, and store operations.
Processed customer transactions accurately at checkout stations.
Assisted in inventory management, ensuring product availability and organization.
Collaborated with team members to maintain store cleanliness and presentation standards.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new employees on store policies and operational procedures for efficiency.
Monitored stock levels, placing orders to replenish merchandise as needed.
Led team meetings to discuss performance metrics and strategies for improvement.
Transportation Supervisor
7 Years 9 Months
Alro Metals | 06.2001 - 03.2009
Supervised transportation logistics for 100+ customers in central Florida.
Honored with Employee of the Year award for outstanding contributions to the team.
Supervised daily transportation operations, ensuring on-time delivery and compliance with safety regulations.
Developed and implemented efficient routing strategies to optimize delivery schedules and reduce costs.
Trained and mentored staff in safe handling procedures and equipment operation for transportation tasks.
Analyzed transportation data to identify trends, improving overall service efficiency by adjusting workflows.
Led cross-functional teams in process improvement initiatives that increased operational effectiveness.
Managed routing, driver supervision and DOT compliance.
Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Maintained and verified time, transportation, financial, inventory and personnel records.
Production Supervisor
2 Years 9 Months
Container Management | 06.1998 - 03.2001
Led cross-functional teams to enhance manufacturing processes and reduce waste.
Implemented safety protocols, resulting in improved workplace compliance and employee safety.
Trained and mentored new staff on operational procedures and equipment usage.
Developed workflow strategies that optimized resource allocation and reduced bottlenecks.
Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Established clear priorities and production quality standards.
Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Managed internal operational standards and productivity targets.
Produce Manager
19 Years 9 Months
Publix | 09.1978 - 06.1998
Oversaw daily operations of produce department to ensure optimal freshness and quality.
Developed and implemented strategies for enhancing product displays and maximizing sales potential.
Managed ordering processes to maintain stock levels while minimizing waste and spoilage.
Trained and mentored staff on best practices for inventory management and customer service.
Ensured compliance with food safety regulations and company standards in all operational activities.
Trained and supervised produce staff for optimal performance and adherence to company policies.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.