David Yates
Memphis
Summary
Dynamic and creative Visual Merchandiser with a proven track record of elevating brand presence through innovative design and strategic presentation. With extensive experience at leading global brands such as Nike, Adidas, and H&M, I bring a deep understanding of market trends and consumer behavior to craft compelling visual displays that drive engagement and sales. My expertise in creating visually striking and cohesive store layouts, combined with a passion for optimizing the customer experience, makes me adept at transforming retail spaces into immersive brand experiences.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Old Navy, Gap
2024.08 - Current
- Currently managing daily operations including scheduling, resource allocation, inventory management, and customer relations.
- Coordinated special events such as promotions or seasonal displays, set store wide marketing with over 200 different styles and options.
- Monitored store performance metrics, including sales, profitability and customer service ratings. Instigating brand loyalty with achieving credit card sign up goals with leadership.
- Managed and led 95k Black Friday with efficiency and top five ranking district wide 50 credit card sign ups in one day.
- Created engaging merchandise presentations to motivate impulse purchases.
ASSISTANT STORE MANAGER
ADIDAS
2024.01 - 2024.08
- Team Leadership: Supervised and motivated a team of sales associates to achieve individual and store-wide sales targets, fostering a collaborative and high-performance work environment
- Customer Service Excellence: Delivered exceptional customer service by addressing inquiries, resolving complaints, and providing personalized product recommendations to enhance the shopping experience
- Sales and Inventory Management: Assisted in managing inventory levels, conducting stock counts, and implementing effective merchandising strategies to maximize sales and ensure product availability
- Operational Efficiency: Supported daily store operations, including opening and closing procedures, cash handling, and maintaining visual merchandising standards to ensure a consistent and appealing store presentation
- Training and Development: Conducted training sessions for new hires and ongoing coaching for team members to enhance product knowledge, sales techniques, and customer service skills
- Sales Analysis: Monitored sales performance and analyzed key metrics to identify trends, set goals, and develop strategies for increasing store profitability
- Compliance and Safety: Ensured adherence to company policies, safety regulations, and loss prevention protocols to maintain a secure and compliant store environment
- Promotional Activities: Assisted in the execution of promotional events and marketing initiatives to drive foot traffic and boost sales during key periods
- Optimizing and schedule creation according to needs of business with a 3-week lead time
DEPARTMENT MANAGER/ASM
H&M
2016.04 - 2024.01
- Performed floor set moves and properly set marketing throughout multiple departments
- Monitoring trend forecasts and sales results to achieve sales goals, initiated merch moves due to market events
- Maintained and managed the largest share of business
- Work closely with Visual Merchandiser meeting timeframes and updating the floor as directed
- Performed store audits with follow ups to the management team and provided solutions to opportunities
- Communicated with managers of other departments to maintain transparency
- Developed empowering employee culture focused on equipping employees to independently meet customer needs
- Assisted and led multiple NSO's throughout multiple districts
- -GA, STL, AR
PLC COACH
NIKE
2021.03 - 2022.09
- Implemented a new store specific visual assessment across multiple areas of expertise
- Trained and developed multiple employees from part time employees to full time leaders
- Analyzed and reacted to sales data (Scoreboard/WoS) Reporting weekly to provide insight to KPI's and consumer trends
- Lead and managed multiple merchandising directive floor sets while working with corporate visual partners to achieve results
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Built and designed training modules to increase efficiency
- Awarded corporate stretch role, Visual Merchandising Manager of the Chicago Market
OWNER/CREATIVE DIRECTOR
ARCHIVE, INC STREETWEAR
2019.01 - 2020.02
- Facilitated and labored entire store buildout from start to finish, designed store layout and sketched floor plan
- Created social marketing strategies and orchestrated specific advertisement plans in an omnichannel marketplace
- Bought and sourced product
- Developed business plans and revenue flow
VISUAL MERCHANDISER/KEY HOLDER
AMERICAN APPAREL
2014.05 - 2014.08
- Outfitted Mannequins and set Floor plans
- Audited registers and handled transactions
- Provided End of Day Reports and sales projections
- Maintained store standards and upkeep
Education
BACHELOR OF FINE ARTS -
THE UNIVERSITY OF MEMPHIS
MEMPHIS, TNTimeline
Assistant Manager
Old Navy, Gap
2024.08 - Current
ASSISTANT STORE MANAGER
ADIDAS
2024.01 - 2024.08
PLC COACH
NIKE
2021.03 - 2022.09
OWNER/CREATIVE DIRECTOR
ARCHIVE, INC STREETWEAR
2019.01 - 2020.02
DEPARTMENT MANAGER/ASM
H&M
2016.04 - 2024.01
VISUAL MERCHANDISER/KEY HOLDER
AMERICAN APPAREL
2014.05 - 2014.08
BACHELOR OF FINE ARTS -
THE UNIVERSITY OF MEMPHIS