Patti Zeman
Whitleyville
Summary
To obtain long-term employment with a well-established organization where I may fully utilize my skills and abilities.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Revenue Cycle Analyst
Medhost
Franklin, TN
10.2018 - Current
- Resolve medical insurance claims with insurance companies and/or patients.
- Submit claims and/or appeals to insurance companies for payment.
- Handle phone communications and manage inquiries.
- Obtain and review medical records to correctly resolve medical claims.
Revenue Cycle Analyst
Cookeville Regional Medical Hospital
Cookeville, TN
12.2013 - 09.2018
- Managed medical insurance claims resolution with insurance companies and/or patients.
- Submitted claims and/or appeals for payment.
- Conducted phone communications and managed inquiries.
- Reviewed medical records to ensure accurate claim resolution.
Outbound Sales Representative
Oreck Vecteur, LLC
Cookeville, TN
10.2011 - 04.2013
- Conducted phone communications to assist consumers with product questions and troubleshooting.
- Managed sales and customer service inquiries.
Customer Service Representative
AF Hauser Pharmaceuticals
Valparaiso, IN
07.2011 - 09.2011
- Operated switchboard and managed calls.
- Processed orders and handled faxing, filing, and data entry tasks.
Revenue Cycle Analyst
Citadel
Hendersonville, TN
12.2005 - 12.2010
- Resolved medical insurance claims with insurance companies and/or patients.
- Submitted claims and/or appeals to insurance companies for payment.
- Managed phone communications and inquiries.
- Reviewed medical records to accurately resolve claims.
Revenue Cycle Analyst
Healthcare Management Recovery
Celina, TN
10.2001 - 11.2005
- Resolved medical insurance claims with insurance companies and/or patients.
- Submitted claims and/or appeals for payment.
- Conducted phone communications and managed inquiries.
- Obtained and reviewed medical records to resolve claims accurately.
Education
High School Diploma -
South Central High School
01-1987
Skills
- Expertise in BC, Managed Care, Medicaid, Worker's Compensation, MVA, and Self Pay
- Proficient in medical claims resolution and appeals
- Strong phone communication skills and customer service
- Experienced in obtaining and reviewing medical records
Certification
Certified in CPAR, April 2002
Timeline
Revenue Cycle Analyst
Medhost
10.2018 - Current
Revenue Cycle Analyst
Cookeville Regional Medical Hospital
12.2013 - 09.2018
Outbound Sales Representative
Oreck Vecteur, LLC
10.2011 - 04.2013
Customer Service Representative
AF Hauser Pharmaceuticals
07.2011 - 09.2011
Revenue Cycle Analyst
Citadel
12.2005 - 12.2010
Revenue Cycle Analyst
Healthcare Management Recovery
10.2001 - 11.2005
High School Diploma -
South Central High School