Dynamic Chief Operations Officer with a proven track record at Smoky Mountain Farmers Cooperative, driving profitability improvement and operational excellence. Expert in strategic planning and organizational leadership, successfully enhancing market share and fostering community engagement. Adept at identifying growth opportunities and streamlining processes to boost productivity and sustainability.
Overview
2026
2026
years of professional experience
Work History
Chief Operations Officer
Smoky Mountain Farmers Cooperative
Sevierville, TN
08.2002 - Current
Led strategic initiatives to enhance operational efficiency and reduce cost.
Initiated strategy to drive company growth and increase market share and profitability.
Analyzed industry trends and tracked competitor activities to inform decision making.
Established and maintained strong relationships with customers, vendors and strategic partners.
Represented organization at industry conferences and events.
Oversaw business-wide changes to modernize procedures and organization.
Formulated and executed strategic initiatives to improve product offerings.
Identified and pursued business development opportunities to grow organization and increase revenue.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Developed and implemented policies that improved overall productivity and sustainability.
Analyzed market trends to identify growth opportunities and drive cooperative expansion efforts.
Fostered strong relationships with local farmers, enhancing community engagement and support programs.
Streamlined internal processes, resulting in improved workflow and resource allocation across departments.
Collaborated with cross-functional teams to align operational goals with organizational objectives effectively.
Manager Trainee
Tennessee Farmers Cooperative
La Vergne, TN
2004 - 2005
Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
Analyzed performance metrics to identify areas for improvement and drive results.
Developed training materials that improved employee onboarding experience and retention rates.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Gained knowledge of company policies, protocols and processes.
Used company reports to analyze sales, gross profit and inventory activities.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Inspector in Quality Assurance and Quality Control
Mahle Engine Components
Morristown, TN
2001 - 2002
Conducted thorough inspections to ensure compliance with quality standards and specifications.
Collaborated with production teams to identify areas for process improvement and optimization.
Utilized measurement tools and software to analyze data and report non-conformities.
Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
Reduced manufacturing defects by conducting thorough inspections of raw materials, components, and finished products.
Demonstrated commitment to safety by adhering strictly to established protocols during all aspects of the inspection process.
Press Operator
Howmet Aerospace
Morristown, TN
2000 - 2001
Operated precision press equipment to manufacture aerospace components.
Monitored production processes to ensure compliance with safety and quality standards.
Conducted routine maintenance on machinery to minimize downtime and enhance performance.
Collaborated with team members to improve workflow efficiency and reduce scrap rates.
Analyzed production data to identify trends, driving informed decision-making for operational adjustments.
Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Performed regular maintenance on press machinery to optimize performance.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Followed safety protocols to reduce operating risks on press machinery.
Loaded and positioned raw materials in loading and feeding mechanisms.
Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
Education
Bachelor of Science - Agricultural Business And Economics
University Of Tennessee At Martin
Martin, TN
01-2027
Associate of Science - Agricultural Business And Economics
Walters State Community College
Morristown, TN
12-2024
Skills
Organizational leadership
Operational excellence
Profitability improvement
Operations management
Strategic planning
Organizational development
Executive leadership
Operations oversight
Timeline
Chief Operations Officer
Smoky Mountain Farmers Cooperative
08.2002 - Current
Manager Trainee
Tennessee Farmers Cooperative
2004 - 2005
Inspector in Quality Assurance and Quality Control
Mahle Engine Components
2001 - 2002
Press Operator
Howmet Aerospace
2000 - 2001
Bachelor of Science - Agricultural Business And Economics
University Of Tennessee At Martin
Associate of Science - Agricultural Business And Economics
Chief Operations Officer at United States Agency for International DevelopmentChief Operations Officer at United States Agency for International Development