Dawn A. Lombardi
Murfreesboro
Summary
Driven and organized professional with natural ability to build strong relationships and manage multiple tasks efficiently. Possesses foundational knowledge in property management principles and skilled in using property management software and coordinating maintenance activities. Capable of maximizing tenant satisfaction and ensuring smooth property operations.
Overview
20
20
years of professional experience
Work History
Company Training Facilitator
Michelson Realty
09.2020 - 10.2024
- Traveled to other communities to help enhance their productivity
- Called applicants to screen and set up interviews
- Listened to recorded customer calls with teams to help improve proformance
- Helped create a positive atmosphere with team building
- Called all notice to vacate to try to save them
- Called back resident complaints so they felt heard and had a resolution they were happy with
Property Manager
Michelson Realty
05.2008 - 08.2020
- Supervised a team of 7 tem members
- Denied/approved all applications
- Resident relation
- Over saw 184 units
- Paid all community invoices
- Responsible for budgeting, forecasting and controlling expenses to meet financial objectives.
- Was able to maintain occupancy of 96% and higher at all times
- Oversaw all operation actives, including leasing, maintenance and tenant services
- Developed and implemented marketing strategies to attract new tenants while managing tenant relations
Assistant Property Manager
Michelson Realty
12.2004 - 04.2008
- Handled all move ins and move outs
- Handled all money
- Was able to achieve $0 DQ by the 10th of almost every month
- Managed in house collections
- Managed evictions; worked closely with attorney and collection agency
- Resident retention
Education
No Degree - Realtor
Tenessee Real Estate School
Nashville, TN01.2012
Bachelor of Science - Mass Communication: Emphasis in Photography
Middle Tennessee State University
Murfreesboro, TN01.2004
Skills
- Outstanding resident retention
- Been able to maintain $0 DQ for the last12 months
- Relationship building and management
- Networking expertise
- Highly motivated self-starter
- Strong leader
- Advanced communication skills
- Staff Management
- Sales expertise
- Customer service
- Organizational performance
- MS Office / YARDI/ One Site
Accomplishments
- Supervised team of7 staff members.
- Leasing Associate of the Year2005
- Held TN Real Estate license -8 years
Timeline
Company Training Facilitator
Michelson Realty
09.2020 - 10.2024
Property Manager
Michelson Realty
05.2008 - 08.2020
Assistant Property Manager
Michelson Realty
12.2004 - 04.2008
No Degree - Realtor
Tenessee Real Estate School
Bachelor of Science - Mass Communication: Emphasis in Photography
Middle Tennessee State University
Similar Profiles
Ashley HerndonAshley Herndon
Regional Manager at Michelson RealtyRegional Manager at Michelson Realty
AUDRIE BIXLER-KINGAUDRIE BIXLER-KING
Realtor at Platinum RealtyRealtor at Platinum Realty
Kimberly EsquivelKimberly Esquivel
Customer Operations Assistant Manager at Michelson Laboratories, Inc.Customer Operations Assistant Manager at Michelson Laboratories, Inc.