Dawn Clark
Gray
Summary
Dynamic human resources director with over 30 years of experience in developing effective HR policies and training programs. Expertise in executive communication and HR software utilization to streamline processes. Proven track record in fostering a diverse and engaged workforce.
Overview
33
33
years of professional experience
Work History
Director of Human Resources
Marriott Hotel Services, LLC
Bethesda
06.1993 - Current
- Led recruitment strategies that increased diversity in talent pool for hotel roles.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Identified ways to reduce turnover through improved hiring practices.
- Collaborated with leadership to implement organizational change initiatives that enhanced operational effectiveness.
- Collaborated with department heads to develop strategies that would increase employee engagement levels.
- Implemented training programs to enhance staff skills and service quality.
- Facilitated conflict resolution processes to maintain team harmony and productivity.
- Developed HR policies aligned with company culture and industry standards.
- Ensured compliance with labor laws and company policies in all HR practices.
- Applied data and analytics to streamline recruitment, selection, and onboarding processes.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Prepared presentations to company executives regarding employee performance and retention trends.
Education
Business Management
Northeast State Community College
Blountville, TNSkills
- Recruitment strategy and training
- Employee engagement and onboarding
- Diversity and inclusion initiatives
- Retention strategies
- Career development
- Compliance management
- Risk management
- Payroll management
- HR software proficiency
- UKG proficiency
- Executive communication and change management
- Workers' compensation oversight
Affiliations
- Monthly Meals on Wheels volunteer since 2000
- Greater Kingsport YMCA Summer Feeding Program since 2024
- Annual participation in United Way of Greater Kingsport Day of Caring volunteer initiatives
Accomplishments
- HR Leader of the Year 2011 and 2013
Timeline
Director of Human Resources
Marriott Hotel Services, LLC
06.1993 - Current
Business Management
Northeast State Community College