Dynamic, detail-oriented professional with robust work ethic cultivated at Ole Smoky Distillery. Demonstrated expertise in ensuring product quality while upholding safety standards on production lines. Self-motivated team player dedicated to achieving exceptional results and elevating customer satisfaction in every position.
Hi, I’m
Dawn McPeake
Newport
Summary
Overview
27
years of professional experience
Work History
Ole Smoky DistilleryNewport
Bottling Associate
12.2023 - Current
Job overview
- Responsible for operating bottling machinery, ensuring product quality and consistency.
- Maintaining a safe and efficient production line.
- Having a strong attention to detail and commitment to following quality control procedures to meet procedure targets and deliver high quality products to the customers.
Holiday Inn.Club Vacations Smoky Mountain ResortGatlinburg
Common Area Attendant
05.2022 - 12.2023
Job overview
- Common Area Attendant is a hospitality professional responsible for maintaining the cleanliness and the overall appearance of the common areas of the resort.
- My duties include cleaning and sanitation of public spaces, such as lobbies, hallways, restrooms, recreational areas, replacing supplies, removing trash and ensuring a welcoming environment for the guests.
Wilderness at the SmokiesSevierville
Room Attendant
03.2017 - 05.2022
Job overview
- Room Attendant is responsible for maintaining cleanliness, cleaning guest rooms and other areas of the resort.
- My duties included cleaning guest rooms and common areas, restocking supplies, inspecting rooms, common areas, laundry and sanitation standards.
- I've played a crucial role in the hospitality industry, contributing significantly to the overall guest experience and satisfaction as a room attendant.
- I was detail oriented and had good management skills.
Support SolutionsGreenville
Direct Support Specialist (DSP)
12.2015 - 03.2018
Job overview
- I prepared and served meals, and snacks according to prescribed diets.
- I assisted in hygiene to an individual's needs.
- I followed the procedures in giving meds.
- Documented, and kept meds locked up.
- Provided transportation assistance and companionship.
- Cleaned and organized living quarters.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Documented daily routines.
Johnston ConstructionKnoxville
Office Assistant
05.1998 - 12.2015
Job overview
- Communicated information to customers about product quality, value, and style.
- Educated customers on product and service offering customer needs and responded to questions.
- Matched offers with customer needs.
- Delivered special orders directly to customer locations.
- Offering exceptional customer service.
- Keeping the showroom clean and maintained neat, orderly product displays built customer confidence by actively listening to their concerns and giving appropriate feedback.
Education
Pellissippi of TNKnoxville, TN
GED
12.1996
University Overview
Skills
- Self-starter
- Creative
- Teamwork
- Enthusiastic
- Positive attitude
- Good work ethic
- Punctuality
Awards
Awards
- Employee of the Month, Consistently meeting and exceeding performance goals, demonstrating a positive attitude, teamwork, and willingness to help others
- Gold Award, Embodies the core values and principles of IHG, emphasizing the importance of providing exceptional services and creating a welcoming and comfortable experience for the guests
- Dylan Award, Prestigious honor by IHG, recognized outstanding performance and dedication by its former chairperson, Foster Dylan, given to individuals who exemplify the highest standards of service, leadership, and commitment within the IHG organization
Timeline
Bottling Associate
Ole Smoky Distillery
12.2023 - Current
Common Area Attendant
Holiday Inn.Club Vacations Smoky Mountain Resort
05.2022 - 12.2023
Room Attendant
Wilderness at the Smokies
03.2017 - 05.2022
Direct Support Specialist (DSP)
Support Solutions
12.2015 - 03.2018
Office Assistant
Johnston Construction
05.1998 - 12.2015
Pellissippi of TN
GED