Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Dawn McPeake

Newport

Summary

Dynamic, detail-oriented professional with robust work ethic cultivated at Ole Smoky Distillery. Demonstrated expertise in ensuring product quality while upholding safety standards on production lines. Self-motivated team player dedicated to achieving exceptional results and elevating customer satisfaction in every position.

Overview

27
27
years of professional experience

Work History

Bottling Associate

Ole Smoky Distillery
Newport
12.2023 - Current
  • Responsible for operating bottling machinery, ensuring product quality and consistency.
  • Maintaining a safe and efficient production line.
  • Having a strong attention to detail and commitment to following quality control procedures to meet procedure targets and deliver high quality products to the customers.

Common Area Attendant

Holiday Inn.Club Vacations Smoky Mountain Resort
Gatlinburg
05.2022 - 12.2023
  • Common Area Attendant is a hospitality professional responsible for maintaining the cleanliness and the overall appearance of the common areas of the resort.
  • My duties include cleaning and sanitation of public spaces, such as lobbies, hallways, restrooms, recreational areas, replacing supplies, removing trash and ensuring a welcoming environment for the guests.

Room Attendant

Wilderness at the Smokies
Sevierville
03.2017 - 05.2022
  • Room Attendant is responsible for maintaining cleanliness, cleaning guest rooms and other areas of the resort.
  • My duties included cleaning guest rooms and common areas, restocking supplies, inspecting rooms, common areas, laundry and sanitation standards.
  • I've played a crucial role in the hospitality industry, contributing significantly to the overall guest experience and satisfaction as a room attendant.
  • I was detail oriented and had good management skills.

Direct Support Specialist (DSP)

Support Solutions
Greenville
12.2015 - 03.2018
  • I prepared and served meals, and snacks according to prescribed diets.
  • I assisted in hygiene to an individual's needs.
  • I followed the procedures in giving meds.
  • Documented, and kept meds locked up.
  • Provided transportation assistance and companionship.
  • Cleaned and organized living quarters.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Documented daily routines.

Office Assistant

Johnston Construction
Knoxville
05.1998 - 12.2015
  • Communicated information to customers about product quality, value, and style.
  • Educated customers on product and service offering customer needs and responded to questions.
  • Matched offers with customer needs.
  • Delivered special orders directly to customer locations.
  • Offering exceptional customer service.
  • Keeping the showroom clean and maintained neat, orderly product displays built customer confidence by actively listening to their concerns and giving appropriate feedback.

Education

GED -

Pellissippi of TN
Knoxville, TN
12.1996

Skills

  • Self-starter
  • Creative
  • Teamwork
  • Enthusiastic
  • Positive attitude
  • Good work ethic
  • Punctuality

Awards

  • Employee of the Month, Consistently meeting and exceeding performance goals, demonstrating a positive attitude, teamwork, and willingness to help others
  • Gold Award, Embodies the core values and principles of IHG, emphasizing the importance of providing exceptional services and creating a welcoming and comfortable experience for the guests
  • Dylan Award, Prestigious honor by IHG, recognized outstanding performance and dedication by its former chairperson, Foster Dylan, given to individuals who exemplify the highest standards of service, leadership, and commitment within the IHG organization

Timeline

Bottling Associate

Ole Smoky Distillery
12.2023 - Current

Common Area Attendant

Holiday Inn.Club Vacations Smoky Mountain Resort
05.2022 - 12.2023

Room Attendant

Wilderness at the Smokies
03.2017 - 05.2022

Direct Support Specialist (DSP)

Support Solutions
12.2015 - 03.2018

Office Assistant

Johnston Construction
05.1998 - 12.2015

GED -

Pellissippi of TN

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Dawn McPeake