Daymon Peterson
Nashville
Summary
20+ years Sales and Operations Management 15+ years proven success selling Cloud/SaaS based software solutions at Enterprise level Experience calling on C-level executives selling ECM, document imaging content services Experience and professional trained with Powerbase Selling methodology Ability to travel 50% or more for career
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Senior Partner Advisor – Google and Intuit Team
Concentrix
06.2019 - Current
- As Partner Advisor for Google top ISV partners, my main objectives are to Educate (Personalized consulting to help build proficiency in working with Google), Resolve (Escalation point for programmatic questions and processes), and Guide (Expert insight from withing Google to transform your strategic planning)
- With doing this I was tasked with maximizing Google Partner Advantage benefits by providing tools, resources, and training
- Working with my ISV partners I act as a business partner to understand their challenges and how to accelerate their partnership with Google
- I lead the effort for my ISV partners by leveraging Co-Sell program initiatives and developing Go to Market strategies working across multiple teams to include PDM’s (Partner Development Managers), FSR’s (Field Sales Reps), and CE’s (Customer Engineers)
- I lead the effort in account mapping between my ISV partners and Google field sales teams, helping to foster relationships with existing enterprise ISV customers to help grow their revenue by identifying/closing joint opportunities with Google cloud sales teams
- I conduct bi-weekly/monthly pipeline reviews with my 36 dedicated ISV partners in creating sales plans, forecasting, pipeline growth, and prioritizing accounts to achieve goals set by Google and the ISV
General Manager
BearCom
09.2021 - 08.2024
- As the General Manager my responsibilities consisted of assisting first-line managers to achieve their goals and ensure that all teams within the two field offices Nashville and Birmingham units are functioning well
- Day to day activities included but not limited to: Developing key performance goals and managing the performance of staff
- Creating and implementing strategies for business growth
- Hiring new staff within sales and service departments
- Ensuring that sales, service and operations deliver quality offerings to clients
- Working closely with account managers and other senior staff to retain clients
- Developing new solutions to meet client needs
- Improving internal processes for better productivity
- Overseeing large projects and interpreting performance reports
- Managing the budget and monitoring the financial health for the Nashville and Birmingham field offices
Large Legal Client Manager
LexisNexis
01.2016 - 01.2018
- As client manager cover a 3-state territory and 6 municipalities in TN, AL and MS
- In this role manage a team of 2 Field Service Consultants, 2 phone support personal and 5 Practice area specialists along with a multitude of product specialist
- As a team we are responsible for supporting large law firms with their legal research needs and business development for an accumulative quota of 6 million
- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
- Develop open and effective channels of communication with each client that can be employed by other Practice Areas as well
- Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
- Obtain revenue growth by clients purchasing additional services and products
- Lead a team of internal product specialist that deliver client training and CLE’s
National Solutions Sales Director
NovaCopy
01.2012 - 01.2016
- As Solution Director lead of a team of 4 solution reps across 3 states
- We were charged with the design of software applications that automate client’s document workflow processes
- This includes software and hardware configurations that capture employee information as it pertains to Payroll and HR
- NovaCopy is a business equipment dealer tasked with selling and servicing Konica Minolta copier equipment in TN, MO and TX
- The following is a brief description of everyday practices: Conduct pre-sale discovery meetings with customers to discuss customer needs and develop proposed solutions
- Perform on-site and showroom demonstrations on hardware and software
- Design and document data flows, processes, and business rules
- Manage and mentor branch level solution consultants in Nashville, Dallas, Memphis, Chattanooga and Knoxville
- Increased revenue from 2012 to 2016 1100%
- Qualified for 2015 Sales trip by September, on a quota of $800,000
Owner/Operator
Summit Document Services
01.2004 - 01.2012
- Directed all executive decisions pertaining to P&L management, sales / operation hiring, training and retention as it relates to the Memphis location
- Summit was established in 1994 as an overflow service for law firms who preferred not to handle large document productions internally
- Summit provides 24/7 coverage with services ranging from high-volume copying to converting paper documents to electronic format
- We also offer software applications that assist Law Firms in early case assessment review, harvesting electronic files from client servers and computer forensics
- In 2004 took an underperforming shop within a division of 7 locations and turned it into Shop of The Year for 2005
- Negotiated contract with the IRS regional office to become the sole provider of document productions for the West TN region
- Continued to service this contract for 7 years
- Developed a sales team of direct reports while assisting them in their career planning and individual sales goal achievements
- Interact on a daily basis with clients and internal staff to ensure that all customer issues or complaints are addressed and resolved
- Recruit, hire and train sales / production employees while creating business development in both legal and corporate legal markets of the greater Memphis area
- Negotiate special pricing with high volume clients to ensure capture of entire firm outsourcing
Regional Sales Manager
Kronos Inc
01.2002 - 01.2004
- Directed all marketing and sales decisions as it pertained to developing a market that covered 3 states
- Kronos leads the market in solutions for time & attendance applications in all industry verticals
- They offer software applications along with hardware configurations to capture employee information as it pertains to Payroll, Human Resources and employee benefit self-maintenance
- Responsible for a 3-state territory that included Arkansas, Mississippi, and West Tennessee
- Job responsibilities consisted of actively recruiting, training, and maintaining a staff of 5 direct sales positions
- Of these positions 1 was National Accounts, 2 were Enterprise level calling on accounts with 1000 employees or more, 2 were Major Market level calling on accounts with 1000 employees or less
- Responsible for delivering in excess of $5 million annually in revenue with a Gross Profit Margin of 80% on Software and 50% on Hardware
Healthcare Sales Representative
Kronos Inc
01.2001 - 01.2002
- Promoted to Regional Sales Manager due to accomplishments and leadership demonstrated as a Health Care Sales Representative
- Responsible for developing sales territory, which consisted of Arkansas, Mississippi, and West Tennessee
- Sales quota was $1.5 million annually on new business and $500,000 of client service contracts
District Manager Major Accounts
Automatic Data Processing (ADP)
01.1999 - 01.2001
- Responsible for developing assigned territory in achieving quote on a monthly and annual basis
- Duties include marketing payroll, time & attendance, and human resource software to companies with employees from 100 to 1000
- Developing relationships with high level executives to include CEO, CFO, COO, Controller and IT personnel on a consultative basis to design specific software applications to meet their needs
- Guided the process from on-site analysis to software configuration to proposal approval and implementation completion
Education
Marketing
Northeast Louisiana University
Monroe, LASkills
- Experience calling on C-level executives selling both radio and cell DAS To include Public Safety BDA radio systems for First Responders
- Professional trained with Powerbase Selling methodology
- Ability to travel 50% or more for career
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Awards And Military Service
- Eagle Scout – Boy Scouts of America
- Army NG – 9 years of service: Attached to Heavy Combat Engineer Battalion
Timeline
General Manager
BearCom
09.2021 - 08.2024
Senior Partner Advisor – Google and Intuit Team
Concentrix
06.2019 - Current
Large Legal Client Manager
LexisNexis
01.2016 - 01.2018
National Solutions Sales Director
NovaCopy
01.2012 - 01.2016
Owner/Operator
Summit Document Services
01.2004 - 01.2012
Regional Sales Manager
Kronos Inc
01.2002 - 01.2004
Healthcare Sales Representative
Kronos Inc
01.2001 - 01.2002
District Manager Major Accounts
Automatic Data Processing (ADP)
01.1999 - 01.2001
Marketing
Northeast Louisiana University
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