Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daysy Lozano

Madison

Summary

Dynamic Administrative Assistant with extensive experience at several thriving companies, excelling in scheduling and strategic planning. Bilingual and adept at building strong customer relationships, I effectively managed complex calendars and facilitated seamless communication among teams. Proven ability to enhance operational efficiency while supporting executive leadership and ensuring optimal patient scheduling.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

S&A Framing
01.2022 - 12.2024


  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and emails.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Facilitated timely delivery of material to meet project deadlines.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed and oversee complex calender's, coordinate meetings and arrange travel logistics for CEO and executive team.
  • Facilitate Communications: Acted as a liaison between Developers, CEO's, project managers, subcontractors and executive staff, ensuring clarity and alignment.

Administrative Assistant

Lozano Services Inc.
01.2018 - 01.2022
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing calls and texts.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Supported company leader by managing budgets, scheduling appointments and organizing itinerary.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed filing system, tracked and submitted expenses and invoices, assisted with payroll through quickbooks.

Physician Scheduling Coordinator

Specialty Surgery Center
01.2017 - 12.2019
  • Opened doors and prepped building for morning procedures and protocols, ensuring all staff are present and accounted for.
  • Manage scheduling for a full team, ensuring any callouts or no shows were covered and replaced to ensure Doctors were fully supported.
  • Answered and sorted all email correspondence, verify insurance coverage and filed any prior authorizations required and followed up with any pending prior authorizations.
  • Called dental offices to coordinate with respective scheduling coordinators regarding patient coverage and document tracking. Ensuring any inconsistencies are re arranged for optimal surgery scheduling.
  • Entered all post op notes and paperwork into the EMR portal.

Education

Medical Assistant

Hunters Lane Comprehensive High School
Madison, TN
01-2015

Skills

  • Bilingual
  • Scheduling
  • Filing
  • Records retrieval
  • Reception oversight
  • Strategic planning
  • Patient scheduling
  • Multi-line phone proficiency
  • Clerical support
  • Insurance eligibility verifications
  • Training and coaching

Timeline

Administrative Assistant

S&A Framing
01.2022 - 12.2024

Administrative Assistant

Lozano Services Inc.
01.2018 - 01.2022

Physician Scheduling Coordinator

Specialty Surgery Center
01.2017 - 12.2019

Medical Assistant

Hunters Lane Comprehensive High School

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Daysy Lozano