Seeking a challenging career opportunity that leverages my extensive experience in customer service, sales, and logistics, while providing opportunities for personal growth and advancement.
Overview
4
4
years of professional experience
Work History
L6 Operations Manager
BNA8
10.2023 - Current
Support, mentor, and motivate the team.
Lead large-scope projects with site and regional impact.
Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance.
Manage safety, quality, productivity, and customer delivery promises.
Collaborate with support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives.
L5 Area Manager
BNA5
04.2021 - 10.2023
Implemented a continuous improvement project focused on cost savings through problem-solving. Achieved a daily average savings of 240 packages by retrofitting a problem-solving station on the sort slide.
Revamped the Alchemy Live program with the Aces team for better visibility on lane flow.
Served as the site's point of contact for small sort layout remaps. Oversaw the site's largest remap, leading to a 5% reduction in missorts in high-volume shuttle areas.
Quality Champion for BNA5, developed a 'middle scan' PMV to track PSR misses, resulting in an increase in overall PSR from 98.3% to 98.6%.