Dedicated professional with expertise in inpatient utilization management and a commitment to ongoing education. Strong interpersonal skills and a positive attitude contribute to effective collaboration and achieving project milestones.
Overview
9
9
years of professional experience
Work History
Inpatient Utilization Management
Humana Insurance Company
06.2016 - Current
Achieved project goals and met deadlines through effective teamwork and collaboration.
Prioritized and organized tasks strategically to ensure service objectives were met.
Pursued ongoing education and advanced training to maintain industry knowledge.
Facilitated issue resolution by engaging with diverse teams focused on products and services.
Serve as preceptor for new teammates, fostering a supportive learning environment.
Education
Associate of Science - Nursing
Dalton State College
Dalton, GA
05-1998
High School Diploma -
Northwest Whitfield High School
Dalton, GA
05-1992
Skills
Utilization management
Clinical documentation
Process improvement
Performance metrics
Effective communication
Training facilitation
Analytical thinking
Interpersonal skills
Team leadership
Positive attitude
Accomplishments
STAR award recipient 2024 Exceptional designation on year end evaluation by manager
Law Librarian (Librarian II) at Texas Department of Criminal Justice- Polunsky UnitLaw Librarian (Librarian II) at Texas Department of Criminal Justice- Polunsky Unit