Deanna Wood
Woodbury
Summary
Dynamic Store Manager with a proven track record at Tractor Supply Company, excelling in inventory management and customer relations. Skilled in optimizing schedules and enhancing team performance through effective communication and training. Achieved significant sales growth while maintaining a safe and organized environment, fostering a culture of excellence and accountability.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
6
6
years of professional experience
Work History
Store Manager
Tractor Supply Company
09.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained cleanliness and organization in store areas to promote safety and accessibility.
- Engaged with customers to address inquiries and resolve issues promptly.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Regional Administrative Assistant
Lowe's Regional Office
06.2022 - 09.2023
- Coordinated regional meetings, ensuring seamless communication among teams.
- Managed schedules and calendars for executive staff to optimize time efficiency.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism.
- Maintained filing systems.
- Processed expense reports accurately, supporting budget management efforts.
- Coordinated travel arrangements for regional management team, reducing expenses and improving itinerary planning.
Department Manager
Lowe’s
02.2021 - 06.2022
- Oversaw daily operations, ensuring adherence to policies and procedures.
- Conducted performance evaluations, providing constructive feedback to team members.
- Collaborated with cross-functional teams to achieve departmental goals and objectives.
- Facilitated communication between upper management and staff, enhancing workflow clarity.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Human Resources Manager
JCPenney
11.2019 - 02.2021
- Facilitated performance management systems, providing guidance on evaluations and feedback processes.
- Managed employee relations issues, fostering a positive workplace culture through effective conflict resolution strategies.
- Oversaw compliance with labor laws and regulations, minimizing legal risks for the organization.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Education
No Degree - Frontline Management
University of Denver
Denver, CO06-2022
Skills
- Scheduling
- Customer Relations
- Organization
- Inventory Management
- Training & Development
- Effective Communication
- Detail Oriented
Timeline
Store Manager
Tractor Supply Company
09.2023 - Current
Regional Administrative Assistant
Lowe's Regional Office
06.2022 - 09.2023
Department Manager
Lowe’s
02.2021 - 06.2022
Human Resources Manager
JCPenney
11.2019 - 02.2021
No Degree - Frontline Management
University of Denver