Debbie Setzer
Decatur,TN
Summary
Dynamic Collections/Customer Service Representative with North American Credit Services, skilled in skip tracing and goal-oriented strategies. Enhanced customer satisfaction by resolving account discrepancies and effectively communicating payment options. Demonstrated strong stress tolerance and assertiveness, contributing to successful collection efforts and maintaining accurate records of customer interactions.
Overview
20
20
years of professional experience
Work History
Collections/Customer Service Representative
North American Credit Services
10.2005 - Current
- Assisted customers with account inquiries and payment options
- Resolved discrepancies in customer accounts to enhance satisfaction
- Maintained accurate records of customer interactions and transactions
- Supported collection efforts through effective communication strategies
Education
High School Diploma -
Lawrence County High School
Louisa, KY05-1978
Skills
- Goal oriented
- Stress tolerance
- Skip tracing
- Assertiveness
Timeline
Collections/Customer Service Representative
North American Credit Services
10.2005 - Current
High School Diploma -
Lawrence County High School
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