Deborah Glenn
Brentwood
Summary
Dynamic personal trainer with a proven track record at Burn Bootcamp, excelling in personal training in a group setting and motivational coaching. Successfully increased client retention through tailored goal-setting and engaging group sessions. Adept at fostering a supportive environment while maintaining up-to-date knowledge of fitness trends and techniques. First aid and CPR certified.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Personal Trainer
Burn Bootcamp
09.2025 - Current
- Conduct group training sessions that foster a supportive and motivating environment.
- Monitor client progress through assessments
- Educate clients on proper exercise technique and nutrition strategies to enhance performance and reduce risk of injury.
- Train clients during strength training, cardiovascular exercise and stretching.
- Assist clients with personal fitness goals through realistic objectives.
- Explain exercise modifications and contraindicated movements to those that need them.
- Maintain up-to-date knowledge of fitness training methods.
Personal Trainer
Burn Bootcamp
05.2021 - 06.2024
- Conducted group training sessions that fostered a supportive and motivating environment.
- Monitored client progress through assessments and adjusted programs for optimal results.
- Educated clients on proper exercise techniques and nutrition strategies in order to achieve their goals.
- Collaborated with team members to improve training methodologies and client satisfaction.
- Mentored junior trainers while providing guidance on effective coaching strategies and best practices.
- Trained clients during strength training, cardiovascular exercise and stretching camps.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants needing those options.
- Adapted workout routines for special populations such as seniors. pre and postnatal women, youths, post surgery rehabilitation.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Expanded knowledge of industry trends by attending workshops and conferences.
- Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
Office Manager
Wilson Parker Homes
06.2013 - 08.2015
- Streamlined office operations, enhancing workflow and efficiency across multiple departments.
- Managed scheduling and coordination of meetings, ensuring optimal use of executive time.
- Oversaw inventory management, maintaining accurate stock levels and timely ordering processes.
- Implemented new filing system, improving document retrieval speed and organization.
- Coordinated vendor relationships, negotiating contracts for cost-effective service delivery.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Customer Service Representative
Gildan Activewear
08.2011 - 03.2013
- Resolved customer inquiries via phone and email, ensuring prompt and accurate responses.
- Enhanced customer satisfaction through active listening and tailored solutions to individual needs.
- Developed streamlined processes for handling returns and exchanges, improving turnaround time.
- Collaborated with cross-functional teams to address complex customer issues efficiently.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Office Administrator
INSPIRIS, Inc
11.2010 - 07.2011
- Coordinated office operations, ensuring seamless communication between departments.
- Managed scheduling and logistics for executive meetings and events.
- Implemented improved filing systems, enhancing document retrieval efficiency.
- Developed and maintained relationships with vendors to optimize supply chain processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Office Manager
Jackson, Matthews & Associates
11.2009 - 11.2010
- Developed office policies and procedures, promoting adherence to best practices and compliance standards.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Customer Support Associate
Aerotek
03.2008 - 07.2009
- Provided exceptional customer service by resolving inquiries and issues efficiently.
- Collaborated with team members to streamline support processes and improve response times.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Utilized advanced problem-solving skills to identify root causes of recurring issues, implementing targeted solutions that led to improved customer experiences.
- Organized and maintained customer records with high accuracy, ensuring data privacy and compliance.
- Managed high volumes of customer calls and emails, ensuring timely and accurate responses.
- Increased client satisfaction, promptly addressing and solving technical issues.
Education
Bachelor of Science - Business Management
The University of Alabama
Tuscaloosa, AL05-2007
Skills
- Exercise program design
- Motivational coaching
- Leadership skills
- Personal training and coaching
- Goal setting assistance
- Group and individual instruction
- First aid and CPR
Certification
- CPT - Certified Personal Trainer
- Precision Nutrition L1
- Girls Gone Strong Pre & Postnatal Certified
Timeline
Personal Trainer
Burn Bootcamp
09.2025 - Current
Personal Trainer
Burn Bootcamp
05.2021 - 06.2024
Office Manager
Wilson Parker Homes
06.2013 - 08.2015
Customer Service Representative
Gildan Activewear
08.2011 - 03.2013
Office Administrator
INSPIRIS, Inc
11.2010 - 07.2011
Office Manager
Jackson, Matthews & Associates
11.2009 - 11.2010
Customer Support Associate
Aerotek
03.2008 - 07.2009
Bachelor of Science - Business Management
The University of Alabama