Deborah Haynes-Tyre
Chattanooga
Summary
Dynamic and adaptable professional with a proven track record at Hobby Lobby, excelling in customer service and teamwork. Recognized for enhancing customer experiences and maintaining organized displays. Strong problem-solving abilities and attention to detail ensure efficient operations, while effective communication fosters positive relationships with clients and colleagues alike.
Overview
21
21
years of professional experience
Work History
STAY AT HOME PARENT
Self-employed
11.2011 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate Home Accents
Hobby Lobby
08.2007 - 11.2011
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and customer engagement.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Handled inventory management tasks, including restocking shelves and organizing stockroom.
- Adapted quickly to changing store environments and customer needs during peak hours.
- Supported promotional events by setting up displays and providing information to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built displays with new and old merchandise
- Put merchandise together (lamps etc)
- Ordered thousands of sku’s on a weekly basis.
Receptionist
Groome Transportation
09.2006 - 08.2007
- Managed front desk operations, ensuring a welcoming environment for all guests.
- Scheduled transportation services, coordinating with drivers and clients for optimal service delivery.
- Maintained accurate records of client interactions, improving information tracking processes.
- Assisted in resolving customer inquiries, enhancing overall satisfaction and service quality.
- Implemented organizational systems for office supplies, increasing efficiency in daily tasks.
- Collaborated with team members to streamline check-in processes, reducing wait times for clients.
- Trained new staff on reception procedures and software tools, fostering a knowledgeable workforce.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
Cashier
Checkers Restaurant
06.2004 - 05.2005
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections and inquiries to enhance dining experience.
- Maintained cleanliness and organization of cashier station and dining area for optimal environment.
- Collaborated with team members to handle high-volume service periods effectively.
- Balanced cash register at shift end, ensuring accurate financial reporting.
- Managed customer complaints professionally, ensuring satisfactory resolutions for patrons.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Office Management
Chattanooga State Community College
Chattanooga, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
STAY AT HOME PARENT
Self-employed
11.2011 - 09.2025
Sales Associate Home Accents
Hobby Lobby
08.2007 - 11.2011
Receptionist
Groome Transportation
09.2006 - 08.2007
Cashier
Checkers Restaurant
06.2004 - 05.2005
Office Management
Chattanooga State Community College