Deborah Miller
Rutledge
Summary
Dynamic bartender and server with over 13 years of experience in customer relationship management and team collaboration. Known for attention to detail and effective communication, consistently delivering exceptional service while ensuring a safe and organized environment.
Overview
36
36
years of professional experience
Work History
Bartender/Server
Cantlers Riverside Inn
Annapolis
04.2023 - 11.2025
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide exceptional service and build rapport.
- Processed customer orders and handled cash transactions accurately.
- Assisted in inventory management by monitoring stock levels regularly.
- Collaborated with kitchen staff to ensure timely food and drink service.
- Implemented safety protocols for handling alcohol and maintaining a safe environment.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Owner/Manager/Bartender/Server
Riverbay Roadhouse
Annapolis
05.2010 - 04.2023
- Implemented marketing strategies to increase brand visibility in the community.
- Established relationships with local suppliers to ensure quality ingredient sourcing.
- Maintained relationships with existing clients by providing superior customer service.
- Mixed and served a variety of cocktails and beverages.
- Maintained cleanliness and organization of the bar area.
- Provided exceptional customer service to enhance guest experience.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
Dental Assistant
Dr.Vernon Sheen
Annapolis
11.2004 - 08.2015
- State Board certified in Dental Radiology
Dental Assistant
Dr.Thomas A'Becket
Laurel
06.1989 - 11.2004
- State Board certified in Dental Radiology
Education
Mixologist
Bartenders Achedemy
Glen Burnie,Md05-2010
High School Diploma -
Laurel High School
Laurel,MD05-1989
Skills
- Cocktail preparation
- Alcohol safety protocols
- Customer relationship management
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Problem solving
- Outgoing personality
- Patience and tolerance
- Highly reliable
- Aloha POS
- Outstanding customer service
- Excellent judgment
References
References available upon request.
Timeline
Bartender/Server
Cantlers Riverside Inn
04.2023 - 11.2025
Owner/Manager/Bartender/Server
Riverbay Roadhouse
05.2010 - 04.2023
Dental Assistant
Dr.Vernon Sheen
11.2004 - 08.2015
Dental Assistant
Dr.Thomas A'Becket
06.1989 - 11.2004
Mixologist
Bartenders Achedemy
High School Diploma -
Laurel High School