Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deborah Miller

Rutledge

Summary

Dynamic bartender and server with over 13 years of experience in customer relationship management and team collaboration. Known for attention to detail and effective communication, consistently delivering exceptional service while ensuring a safe and organized environment.

Overview

36
36
years of professional experience

Work History

Bartender/Server

Cantlers Riverside Inn
Annapolis
04.2023 - 11.2025
  • Prepared and served a variety of cocktails and beverages to patrons.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Engaged with customers to provide exceptional service and build rapport.
  • Processed customer orders and handled cash transactions accurately.
  • Assisted in inventory management by monitoring stock levels regularly.
  • Collaborated with kitchen staff to ensure timely food and drink service.
  • Implemented safety protocols for handling alcohol and maintaining a safe environment.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Owner/Manager/Bartender/Server

Riverbay Roadhouse
Annapolis
05.2010 - 04.2023
  • Implemented marketing strategies to increase brand visibility in the community.
  • Established relationships with local suppliers to ensure quality ingredient sourcing.
  • Maintained relationships with existing clients by providing superior customer service.
  • Mixed and served a variety of cocktails and beverages.
  • Maintained cleanliness and organization of the bar area.
  • Provided exceptional customer service to enhance guest experience.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.

Dental Assistant

Dr.Vernon Sheen
Annapolis
11.2004 - 08.2015
  • State Board certified in Dental Radiology

Dental Assistant

Dr.Thomas A'Becket
Laurel
06.1989 - 11.2004
  • State Board certified in Dental Radiology

Education

Mixologist

Bartenders Achedemy
Glen Burnie,Md
05-2010

High School Diploma -

Laurel High School
Laurel,MD
05-1989

Skills

  • Cocktail preparation
  • Alcohol safety protocols
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Time management
  • Team collaboration
  • Problem solving
  • Outgoing personality
  • Patience and tolerance
  • Highly reliable
  • Aloha POS
  • Outstanding customer service
  • Excellent judgment

References

References available upon request.

Timeline

Bartender/Server

Cantlers Riverside Inn
04.2023 - 11.2025

Owner/Manager/Bartender/Server

Riverbay Roadhouse
05.2010 - 04.2023

Dental Assistant

Dr.Vernon Sheen
11.2004 - 08.2015

Dental Assistant

Dr.Thomas A'Becket
06.1989 - 11.2004

Mixologist

Bartenders Achedemy

High School Diploma -

Laurel High School
Deborah Miller