Debrup Chakraborty
Project Manager, Scrum Master, RMG HR, Market Research Analyst, Business Analyst
Kolkata
Summary
To hold a responsible position in a challenging and dynamic environment and to accomplish the organizational goals effectively and efficiently by discharging the deliverables with sincere and
dedicated efforts. I am looking forward to a bright career as project manager and scrum master through continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RMG HR Executive
TCS
11.2020 - Current
- Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Leveraged industry best practices to develop innovative solutions for complex resourcing challenges faced by the organization.
- Championed process improvements across the organization, leading to increased efficiency in resource utilization and reduced unallocated resource count.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
- Implemented a centralized resource management system, facilitating real-time tracking of key assets and improving overall operational efficiency.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products
Marketing Analyst and IFS Functional Consultant
TCS
10.2019 - 10.2020
- Supported data-driven decision-making by designing customized reports based on key performance metrics.
- Analyzed existing systems and databases and recommended enhancements to solve business needs.
- Developed and implemented reports and presentations for key stakeholders and senior management. Getting validated by pre-sales team to attract more partners.
- Analyzing and studying competitors strategy on bringing and attracting new business. Using BGC matrix, Marketing Mix, SWOT Analysis as tools for the presentation.
Agile Co-ordinator
TCS Ultimatix
12.2017 - 09.2019
- Utilized agile methodologies to improve adaptability and responsiveness in a rapidly changing environment.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
- Generated reports detailing findings and recommendations.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Identified and resolved problems through root cause analysis and research.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Senior Process Executive B2B Utility Domain
TCS EDFE (Electricity De France)
12.2014 - 11.2017
- Experience in working closely with onshore clients and handling queries.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
- Self-motivated, with a strong sense of personal responsibility.
Surveillance Officer
Aspers Casino UK
01.2012 - 11.2013
- Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations.
- Reviewed live and archived video surveillance footage for investigative purposes.
- Observed casino or casino hotel operations for cheating or theft by employees or patrons using audio and video equipment and one-way mirrors.
- Reduced potential threats by identifying suspicious activities and promptly reporting to relevant authorities.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Monitored guests for signs of suspicious or criminal activity.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
- Verified compliance with internal policies during monetary transportation activities.
Education
Master of Science - International Marketing
University of Sussex
Brighton, UK 04.2001 -
BBA - Marketing
Asutosh College, University of Calcutta(CU)
Kolkata 04.2001 -
Skills
Strong motivational and leadership skills
Ability to identify, understand and give priority to urgent issues
Agile way of working using framework and methods and scrum
Project Management
Excellent Communication
MS Excel proficiency
HR policies and procedures
Compliance
Retention Strategies
Relationship Building
Talent management
Decision-Making
Certification
Agile Way of Working foundation course
Timeline
RMG HR Executive
TCS
11.2020 - Current
Marketing Analyst and IFS Functional Consultant
TCS
10.2019 - 10.2020
Agile Co-ordinator
TCS Ultimatix
12.2017 - 09.2019
Agile Way of Working foundation course
06-2016
Senior Process Executive B2B Utility Domain
TCS EDFE (Electricity De France)
12.2014 - 11.2017
Surveillance Officer
Aspers Casino UK
01.2012 - 11.2013
Master of Science - International Marketing
University of Sussex
04.2001 -
BBA - Marketing
Asutosh College, University of Calcutta(CU)
04.2001 -
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