Decari Calloway
Chattanooga
Summary
Adaptable individual with a diverse background in customer service and production. Known for exceptional active listening and communication skills, committed to resolving issues and fostering positive customer interactions.
Overview
2
2
years of professional experience
Work History
CSR
Unifi Services
Chattanooga
03.2026 - Current
- Provided customer service to travelers by answering questions, resolving complaints, and offering directions to enhance their travel experience.
- Assisted customers with baggage check-in and tagging, ensuring smooth processing and timely departures.
- Responded quickly to emergency situations by following appropriate protocols.
- Delivered exceptional service through active engagement and effective listening, fostering positive customer interactions.
Production Worker
TNM
Chattanooga
12.2025 - 05.2026
- Operated production machinery to assemble products, ensuring timely completion of production schedules.
- Inspected finished goods for quality and compliance with standards.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to achieve daily production goals, enhancing overall team output.
Cashier/Line Cook
Zaxbys Resturant
Chattanooga
06.2024 - 08.2025
- Processed customer transactions accurately and efficiently.
- Delivered prompt, friendly service to improve customer satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Addressed customer complaints with professionalism, ensuring positive resolutions.
- Collaborated with team members to ensure smooth operations during peak hours.
- Took on additional responsibilities to streamline workflow and support team efficiency.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN05-2025
Skills
- Customer service
- Data entry
- Problem solving
- Time management
- Active listening
- Effective communication
- Conflict resolution
- Interpersonal skills
Timeline
CSR
Unifi Services
03.2026 - Current
Production Worker
TNM
12.2025 - 05.2026
Cashier/Line Cook
Zaxbys Resturant
06.2024 - 08.2025
High School Diploma -
Brainerd High School